Hello Today we’ll be discussing On How I Forgot my Access Bank Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover Access Bank Mobile app and Internet banking Password and Pin.
Access Bank is one of the top banks in Nigeria with millions of customers using its mobile app and internet banking services. However, it’s common to forget your login details like password or PIN for these services. Don’t worry, Access Bank makes it easy to reset, change or recover your forgotten password or PIN for mobile app and internet banking.
When is Mobile App and Internet Banking Popular in Nigeria?
Mobile app and internet banking gained popularity in Nigeria in early 2010s when smartphone adoption increased. Access Bank launched its mobile app in 2013 and saw millions of downloads over the years. Internet banking also became widely used during the same period.
These digital banking platforms are popular because they offer convenience – customers can do transactions 24/7 from anywhere without visiting branches. Mobile apps in particular made banking seamless for phone users. Internet banking worked well for those preferring laptops/computers.
As per latest statistics, Access Bank mobile app has over 5 million downloads on Play Store while internet banking has over 3 million registered users. Their usage continues to grow rapidly in line with Nigeria’s digital revolution.
Forgot Access Bank Mobile App Password?
If you forgot your Access Bank mobile app password, follow these steps to reset it:
- Open the Access Bank Mobile App on your phone
- On the login screen, tap ‘Forgot your password?’
- Select your registered phone number and tap ‘Send OTP’
- You will receive a one-time password via SMS
- Enter the OTP and create a new password
- Confirm new password and click ‘Reset Password’
This will reset your Access Bank mobile app password instantly. You can now login with the new password.
Forgot Access Bank Mobile App Transaction PIN?
If you forget your transaction PIN for Access Bank mobile app, here is how to reset it:
- Login to Access Bank Mobile App
- Go to Settings and select ‘Change Transaction PIN’
- Enter your old PIN, then new PIN twice and click ‘Change PIN’
This changes your forgotten transaction PIN for mobile app instantly. If you don’t remember old PIN, contact customer care to disable transaction PIN from their end.
Forgot Access Bank Internet Banking Password?
Follow below steps if you forget password for Access Bank Internet Banking:
- Go to www.accessbankplc.com
- Click on ‘Login’ and then ‘Forgot your password?’
- Enter your registered email ID or username
- Click ‘Send OTP’
- Enter the OTP received on email or SMS
- Create a new password and click ‘Update Password’
This will reset your Access Bank internet banking password. You can now login using the new password.
Forgot Access Bank Internet Banking Transaction PIN?
If you forget internet banking transaction PIN, follow these steps:
- Login to Access Bank Internet Banking
- Go to Settings and click ‘Change PIN’
- Enter new transaction PIN twice and click ‘Change PIN’
This will reset your forgotten internet banking transaction PIN. If you don’t remember old PIN, you need to visit a branch or call customer care to disable PIN.
Tips to Avoid Forgotten Banking Passwords
Save passwords securely in a password manager like LastPass rather than memorizing.
- Keep recovery options like registered email/number updated in bank records.
- Don’t use same password for multiple accounts or sites.
- Create a password hint to remember forgotten passwords easily.
Change passwords periodically instead of continuing with it.
FAQs on Forgot my Access Bank Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover Access Bank Mobile app and Internet banking Password and Pin
How do I reset my Access Bank mobile app password if I don’t have registered number?
Contact Access Bank customer care or visit nearest branch with valid ID proof. The agent will verify your identity and reset mobile app password.
I forgot my internet banking username. How do I find it?
Call customer care or visit branch with ID proof. The agent will check and retrieve your internet banking username.
What if I enter wrong password multiple times?
After 3 wrong password attempts, your Access Bank app or internet banking account will be locked for security. Contact customer care to unlock it before resetting your password.
Is there any password format required for mobile app and internet banking?
Yes, password should be 8-16 characters including uppercase, lowercase letters, numbers and special symbol.
How long does it take to reset Access Bank app/internet banking password?
It is instant if you use self-service options. Via customer care or branch, it may take up to 24 hours depending on verification.
I have forgotten my app PIN but remember the password. What should I do?
You can login with password and reset your transaction PIN from Profile settings. No need to reset password if you remember it.
Can I reset password/PIN without registering my number with Access Bank?
No, you must register your phone number to use self-service password reset options. Unregistered users have to contact customer care.
How do I retrieve my forgotten username for Access Bank internet banking?
You can get your username by calling customer care or visiting your home branch with valid ID proof for verification.
I reset my app password but still can’t login. What should I do?
Make sure there are no spelling errors or caps lock issues when entering new password. Clear app cache and try again. If issue persists, contact customer care.
Is there any limit on how many times I can change my password/PIN?
No, there is no limit. But frequent changes are not advisable for security reasons.
What details do I need to provide to customer service for resetting password/PIN?
You need to provide your name, account number, registered phone/email and valid ID proof for verification before password/PIN can be reset.
How long does the reset password/PIN link sent via SMS/email remain valid?
The OTP and reset password/PIN links expire after 24 hours. Fresh links need to be generated after this.
I have multiple accounts. Can I use the same password for all mobile app/internet banking logins?
No, you should use different passwords for different accounts as a security best practice.
Can I save passwords on my phone browser for internet banking?
Saving passwords on browser is risky. Memorize them or use a password manager instead for better security.
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Conclusion
Forgotten passwords and PINs are a common headache for any digital banking user. However, Access Bank offers convenient ways to reset and recover your lost mobile app or internet banking credentials instantly.
Using the self-service options on app and website, you can get your password or PIN working in minutes with just an OTP. Even if you need assistance from customer care or branch visit, the process is quick and hassle-free after verification.
The key is keeping your registered phone number and email ID updated in bank records. You should also use strong and unique passwords for each banking account. Enable two-factor authentication for additional security.
Periodically changing passwords instead of continuing with same ones for long is also advisable. Maintain password hygiene by using a password manager and hints. With these best practices, you can avoid the common problem of forgotten banking passwords and PINs.
Access Bank offers top-class internet banking and mobile app facilities to customers. A few minutes of your time is all it takes to reset forgotten credentials and enjoy seamless digital banking once again.
After reading this article now you how I know Forgot my Access Bank Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover Access Bank Mobile app and Internet banking Password and Pin.
