Welcome Today we’ll be discussing On How I Forgot my FCMB Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover FCMB Mobile app and Internet banking Password and Pin.
If you have forgotten your FCMB Mobile or Internet banking password or login PIN, you can easily reset and recover access to your account. FCMB offers a simple password reset process that allows you to securely create a new password using your registered phone number, email address or security questions. This comprehensive guide covers step-by-step instructions to reset, change or recover your forgotten FCMB Mobile app and Internet banking password and PIN.
First City Monument Bank (FCMB) is one of the top commercial banks in Nigeria serving over 6 million customers nationwide. FCMB provides innovative banking solutions through its state-of-the-art Internet and Mobile banking platforms. Key online banking features include:
- Account summary and statements
- Funds transfers and airtime top-up
- Payment of bills, taxes and duties
- Cheque book request
- Card management services
The user-friendly platforms allow customers conveniently manage their FCMB accounts online.
Benefits of FCMB Mobile and Online Banking
Here are some benefits of using FCMB Mobile and Internet banking services:
- Convenience – Bank anytime, anywhere using your device
- Efficiency – Instantly pay bills, transfer funds
- Security – Latest protocols like encryption, firewalls
- Savings – No need to visit branch for basic services
- Control – Real-time account monitoring and activity alerts
- Support – Dedicated customer service agents
How to Reset Forgotten FCMB Mobile App PIN
If you forgot your FCMB Mobile app login PIN, follow these steps:
- Open the FCMB Mobile banking app on your phone
- Go to ‘Forgot PIN’ on the login screen
- Correctly answer the security question displayed
- You will get instructions to reset your app PIN via OTP
- Input the OTP sent to reset and create a new app PIN
Choose an app PIN you can easily remember. The security question verifies your identity.
How to Reset FCMB Internet Banking Password
To reset your forgotten FCMB Internet banking password, follow these steps:
- Go to the FCMB online banking platform
- Click on ‘Forgot Password’ on the login page
- Enter your registered email address or username
- You will get an OTP to create a new password
- Input the OTP and set a new password for Internet banking access
Make sure to set a strong password with a combination of letters, numbers and symbols.
How Long Does FCMB OTP Last
The OTP sent by FCMB for password or PIN reset usually lasts for 5 minutes. You need to input the code within this duration before it expires. If the OTP expires, you can request FCMB to resend a new OTP.
Tips to Keep FCMB Accounts Secure
Here are some tips to keep your FCMB Mobile and Internet banking safe:
- Create strong passwords and change them regularly
- Do not save passwords on phones or browsers
- Enable app lock and transaction authentication
- Monitor accounts regularly for unauthorized activity
- Avoid accessing accounts on public devices or networks
- Be wary of fake calls or emails asking for bank details
Common FCMB Login Issues and Solutions
Here are some solutions for common login issues with FCMB Mobile and Internet banking:
- If you enter wrong password multiple times, your account may get locked. Reset password to unlock.
- Check your internet connection if you face login errors.
- Update your old phone number or email if you don’t receive OTP.
- Clear app cache and browser cookies and try logging in again.
- Contact FCMB support if login issues persist.
FCMB Customer Service
Reach out to FCMB’s customer service for any password or PIN reset assistance:
- Email – customerservice@fcmb.com
- Phone – 0700 329 0000
- Live Chat – Available 24/7 on website
- Branches – Visit a branch near you
FAQs On How I Forgot my FCMB Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover FCMB Mobile app and Internet banking Password and Pin
1. I forgot both my app PIN and Internet banking password. What should I do?
You can reset both using the respective forgot password/PIN options via OTP.
2. Can I reset FCMB password without OTP?
No, OTP verification is required to securely reset your FCMB account password.
3. How long does it take to change FCMB password?
FCMB allows instant password change after you enter the correct current password.
4. What happens if I enter wrong app PIN multiple times?
After 3 wrong PIN attempts, you will be logged out automatically. Use forgot PIN to reset.
5. Can I use old password when I reset it?
No, it is advisable to use a new password that you have not used before for better security.
6. Will I get notified if password is changed without consent?
Yes, FCMB sends an alert if your account password is changed or reset.
7. How can I make my FCMB password very secure?
Use a long combination of random letters, numbers and special symbols to create a strong password.
8. Where can I change my security question for PIN reset?
You can change your security question by visiting any FCMB branch near you.
9. What happens if I enter wrong OTP multiple times?
After 3 wrong OTP attempts, the code expires. You will have to request FCMB to resend the OTP.
10. How do I activate fingerprint login for FCMB Mobile app?
Go to Profile > Biometrics > Enable Fingerprint Login. Your fingerprint can then be used to access your account.
Read more: finance easybuy login with phone number email online portal website
Conclusion
Resetting your forgotten FCMB Mobile or Internet banking password/PIN is quick and simple by using the forgot password/PIN feature. Set strong unique passwords and change them periodically. Enable security options like app lock, transaction authentication and alerts to keep your account safe. Immediately contact FCMB Customer Service if you detect any unauthorized transactions or access to your account.
After reading this article now you know Forgot my FCMB Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover FCMB Mobile app and Internet banking Password and Pin
