Hello Today we’ll be discussing On How I Forgot my Fidelity Bank Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover Fidelity Bank Mobile app and Internet banking Password and Pin.
If you have forgotten your Fidelity Bank Mobile or Internet banking password or login PIN, you can easily reset and recover access to your account. Fidelity Bank offers a simple password reset process that allows you to securely create a new password using your registered phone number, email address or security questions. This comprehensive guide covers step-by-step instructions to reset, change or recover your forgotten Fidelity Bank Mobile app and Internet banking password and PIN.
Fidelity Bank is one of the top commercial banks in Nigeria serving over 6 million customers nationwide. Fidelity Bank provides innovative banking solutions through its state-of-the-art Internet and Mobile banking platforms. Key online banking features include:
- Account summary and statements
- Funds transfers and airtime top-up
- Payment of bills, taxes and duties
- Cheque book request
- Card management services
The user-friendly platforms allow customers conveniently manage their Fidelity Bank accounts online.
Benefits of Fidelity Bank Mobile and Online Banking
Here are some benefits of using Fidelity Bank Mobile and Internet banking services:
- Convenience – Bank anytime, anywhere using your device
- Efficiency – Instantly pay bills, transfer funds
- Security – Latest protocols like encryption, firewalls
- Savings – No need to visit branch for basic services
- Control – Real-time account monitoring and activity alerts
- Support – Dedicated customer service agents
How to Reset Forgotten Fidelity Bank Mobile App PIN
If you forgot your Fidelity Bank Mobile app login PIN, follow these steps:
- Open the Fidelity Bank Mobile banking app on your phone
- Go to ‘Forgot PIN’ on the login screen
- Correctly answer the security question displayed
- You will get instructions to reset your app PIN via OTP
- Input the OTP sent to reset and create a new app PIN
Choose an app PIN you can easily remember. The security question verifies your identity.
How to Reset Fidelity Bank Internet Banking Password
To reset your forgotten Fidelity Bank Internet banking password, follow these steps:
- Go to the Fidelity Bank online banking platform
- Click on ‘Forgot Password’ on the login page
- Enter your registered email address or username
- You will get an OTP to create a new password
- Input the OTP and set a new password for Internet banking access
Make sure to set a strong password with a combination of letters, numbers and symbols.
How Long Does Fidelity Bank OTP Last
The OTP sent by Fidelity Bank for password or PIN reset usually lasts for 5 minutes. You need to input the code within this duration before it expires. If the OTP expires, you can request Fidelity Bank to resend a new OTP.
Tips to Keep Fidelity Bank Accounts Secure
Here are some tips to keep your Fidelity Bank Mobile and Internet banking safe:
- Create strong passwords and change them regularly
- Do not save passwords on phones or browsers
- Enable app lock and transaction authentication
- Monitor accounts regularly for unauthorized activity
- Avoid accessing accounts on public devices or networks
- Be wary of fake calls or emails asking for bank details
Common Fidelity Bank Login Issues and Solutions
Here are some solutions for common login issues with Fidelity Bank Mobile and Internet banking:
- If you enter wrong password multiple times, your account may get locked. Reset password to unlock.
- Check your internet connection if you face login errors.
- Update your old phone number or email if you don’t receive OTP.
- Clear app cache and browser cookies and try logging in again.
- Contact Fidelity Bank support if login issues persist.
Fidelity Bank Customer Service
Reach out to Fidelity Bank’s customer service for any password or PIN reset assistance:
- Email – true.serve@fidelitybank.ng
- Phone – 070034335489
- Live Chat – Available 24/7 on website
- Branches – Visit a branch near you
FAQs On How I Forgot my Fidelity Bank Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover Fidelity Bank Mobile app and Internet banking Password and Pin
1. I forgot both my app PIN and Internet banking password. What should I do?
You can reset both using the respective forgot password/PIN options via OTP.
2. Can I reset Fidelity Bank password without OTP?
No, OTP verification is required to securely reset your Fidelity Bank account password.
3. How long does it take to change Fidelity Bank password?
Fidelity Bank allows instant password change after you enter the correct current password.
4. What happens if I enter wrong app PIN multiple times?
After 3 wrong PIN attempts, you will be logged out automatically. Use forgot PIN to reset.
5. Can I use old password when I reset it?
No, it is advisable to use a new password that you have not used before for better security.
6. Will I get notified if password is changed without consent?
Yes, Fidelity Bank sends an alert if your account password is changed or reset.
7. How can I make my Fidelity Bank password very secure?
Use a long combination of random letters, numbers and special symbols to create a strong password.
8. Where can I change my security question for PIN reset?
You can change your security question by visiting any Fidelity Bank branch near you.
9. What happens if I enter wrong OTP multiple times?
After 3 wrong OTP attempts, the code expires. You will have to request Fidelity Bank to resend the OTP.
10. How do I activate fingerprint login for Fidelity Bank Mobile app?
Go to Profile > Biometrics > Enable Fingerprint Login. Your fingerprint can then be used to access your account.
Read more: finance how to check easy buy balance payment account details
Conclusion
Resetting your forgotten Fidelity Bank Mobile or Internet banking password/PIN is quick and simple by using the forgot password/PIN feature. Set strong unique passwords and change them periodically. Enable security options like app lock, transaction authentication and alerts to keep your account safe. Immediately contact Fidelity Bank Customer Service if you detect any unauthorized transactions or access to your account.</p
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