Hello Today we’ll be discussing on Is Eyowo Legit? Eyowo Customer Care Phone and Whatsapp Number, Email Address, Office Address.
Eyowo is a Nigerian fintech company that offers financial services through its mobile app and payment card. This article provides information on Eyowo legitimacy plus customer service contact channels like phone/WhatsApp number, email address, and office locations.
Founded in 2020 and based in Lagos, Eyowo aims to promote financial access and inclusion across Nigeria leveraging next-generation technology.
Millions remain unbanked while even current account holders encounter obstacles from traditional institutions. Eyowo provides digital financial products tackling such barriers to economic participation.
Specifically, the Eyowo app allows users to:
- Get free bank account and payment card
- Transact at no fees or minimum balance
- Transfer funds easily to others
- Withdraw cash from ATMs
- Pay bills, buy airtime and data
- Earn up to 25% ROI on savings
Simplicity and transparency differentiate the Eyowo platform aiming to societally empower all Nigerians.
Is Eyowo Legit and Safe?
Yes – Eyowo is a 100% legitimate and duly registered financial service under relevant laws enacted by Central Bank of Nigeria and NIBSS ePayment regulations.
Eyowo holds proper licensing and regulatory clearances to operate as an emoney Payment Solution Service under governance frameworks applicable to fintechs.
All products and user activity/information conform to local data, privacy and consumer security protocols.
So consumers and partners can engage Eyowo safely leveraging their financial tools for payments, banking, transfers and everyday transactions.
Eyowo Investors and Partners
Further validating Eyowo’s legitimacy, the company has raised millions in funding from reputable global investors like:
- Y Combinator
- PalmPay
- Microtraction
- Future Africa
- Niche Capital
- AAIC
Strategic business partnerships also boost technical capabilities and industry infrastructure integrating with platforms like:
- Flutterwave
- VISA
- Monnify
- VFD Microfinance Bank
The calibre of institutional backers and allies confirm Eyowo’s standing as a legitimate Nigerian fintech.
Eyowo App and Card
The company provides financial access via Eyowo mobile app and payment card offering users:
- Accounts – Free digital bank accounts with account numbers.
Cards – Eyowo debit cards for payments, withdrawals nationwide.
- Transfers – Instant bank transfers to other Nigerian accounts.
- Savings – Fixed savings pools with up to 25% ROI yearly.
- Loans – Access quick emergency loans and advances.
- Merchants – Receive payment links/QR codes for business.
Everything ties seamlessly into the Eyowo wallet and balance users fund from external bank or cash sources for spending.
Managing Eyowo Account Security
User account protection utilizes measures like:
- PINs and passwords
- SMS notifications
- OTP authentication
- Data encryption
- Blocking controls
Despite advanced protocols, basic precautions remain essential:
- Strong login credentials using special characters, longer length
- Avoid recycling same password across platforms
- Enable app unlock password, fingerprint login
- Monitor account for unauthorized activity
- Immediately report discrepancies to Eyowo
With responsible conduct, consumers derive maximum security leveraging Eyowo offerings.
Eyowo Customer Service Channels
For any inquiries like application, technical support, disputes or account maintenance needs, Eyowo offers local Nigerian customer assistance via:
Eyowo Customer Care WhatsApp Number
Unfortunately, Eyowo does not currently have WhatsApp customer care. This means you cannot contact Eyowo on WhatsApp except through other means provided here.
Response rate averages under 1 hour during working hours. Calling the numbers +23417001520 also establishes legitimacy versus unknown entities.
Email Support
Email queries and complaints to support@eyowo.com for written response trail. Expect reply between 24-48 hours.
In-App Chat
Logged into the app, access the interactive chatbox to get concerns addressed instantly during app usage for fastest resolution.
Locating Eyowo Offices
The Eyowo head office location is:
- Address. 15b Sasegbon Street, Ikeja GRA, Lagos, Ikeja GRA 100271, Ikeja, Lagos, Lagos, Nigeria.
Visitors can schedule appointments regarding deeper engagements. However, routine inquiries get handled quickest through digital channels above.
FAQ About Is Eyowo Legit? Eyowo Customer Care Phone and Whatsapp Number, Email Address, Office Address.
Is Eyowo a bank?
No. Eyowo partners with licensed banks but is an emoney Payment Solutions Service firm focused on digital financial inclusion rather than taking deposits.
How old must I be for Eyowo account?
Eyowo requires users are 18+ years to independently open accounts or qualify for services like loans per terms.
Can businesses and companies use Eyowo?
Yes. In addition to consumer offerings, Eyowo provides dedicated corporate accounts, payments links, invoicing and other tools optimized for Nigerian SMBs and enterprises.
Is my money insured with Eyowo?
Eyowo implements robust security protections for money and user data including bank-grade encryption. However account balances themselves are currently uninsured, so utilize accordingly.
Where can I use my Eyowo debit card?
The Eyowo card enables payments and ATM withdrawals at millions of locations in Nigeria and abroad bearing Visa logo just like a conventional debit card.
How do I reset my Eyowo account login password?
In Eyowo app access Profile > Security > Reset Password to set new login credentials and regain account access if forgotten.
Can I pay for international services with Eyowo?
Yes. The Eyowo payment card allows transactions globally supporting online payments in USD, EUR, other currencies for foreign services, subscriptions, etc.
How long do Eyowo account approvals take?
Eyowo aims to review submissions and open accounts within 24 hours contingent on satisfactory KYC details provided during signup process.
Will my payroll integrate with Eyowo?
If your workplace utilizes Eyowo corporate solutions, seamless integration allows direct salary credits into accounts as funds source.
Can minors open Eyowo accounts?
No. Eyowo restricts independent accounts to only users age 18+ at minimum for legal compliance. Guardians may open custodial wallets on behalf of beneficiaries under 18.
Which languages does Eyowo app support?
The iOS and Android applications are currently English-only. But Eyowo plans expanded language support as client base widens across demographic groups.
Can I get an Eyowo account without internet access?
No. As an exclusively digital platform, Eyowo requires internet connectivity via mobile or WiFi for account opening, transactions, payments and usage.
Read more: finance palmpay loan how to borrow money from palmpay app easily
Conclusion
Eyowo operates as a duly licensed, legal fintech entity in Nigeria authorized under Central Bank regulations to provide digital financial services.
Backed by reputable investors and partners, Eyowo offers digital bank accounts, payment cards, transfers, savings, and everyday transaction capabilities through its mobile application. User security utilizes encryption, authentication protocols and responsible password policies.
Convenient self-help via in-app chat plus dedicated local phone, email and social media channels ensures reliable customer assistance.
So Nigerian consumers and businesses can utilize Eyowo safely as a legitimate channel improving financial access, participation and socioeconomic empowerment aligned with industry oversight.
After reading this blog you know about Is Eyowo Legit? Eyowo Customer Care Phone and Whatsapp Number, Email Address, Office Address.
