Hello Today we’ll be discussing On Forgot my Union Bank Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover Union Bank Mobile app and Internet banking Password and Pin.
Union Bank of Nigeria is one of the largest commercial banks in Nigeria with over 5 million customers. Its mobile and internet banking platforms allow customers to conveniently manage their Union Bank accounts online. However, forgetting your login credentials can be frustrating. This comprehensive guide will walk you through the process of resetting, changing, and recovering your Union Bank mobile app and internet banking password and PIN.
Union Bank launched its mobile banking app and internet banking platform in 2011 to provide customers with 24/7 access to their accounts. Since then, these digital banking channels have become indispensable for millions of Union Bank customers in Nigeria.
Being able to bank on the go and manage your finances remotely brings great convenience. However, it also means having to remember passwords and PINs to access your accounts. If you ever forget your Union Bank app or online banking login details, you need not panic. Union Bank has put in place simple processes to help customers reset, change, or recover forgotten credentials.
This guide will provide an overview of Union Bank’s password reset and account recovery options for mobile and internet banking. We will also answer some frequently asked questions (FAQs) to help you get back into your account as quickly as possible.
How to Reset Your Union Bank Mobile App Password
If you have forgotten your Union Bank mobile app password, you can easily reset it by following these steps:
- Open the Union Bank mobile app on your phone
- On the login screen, tap “Forgot Password?”
- Select your preferred reset method – via OTP or security questions
- If resetting via OTP, enter your registered phone number to receive the OTP
- Input the OTP sent to your phone via SMS to verify your identity
- Create a new password and confirm
- Login with your new password
The whole process is very quick and easy. As long as you have access to the registered phone number for your Union Bank account, you can get back into the mobile app within minutes by resetting your password.
Resetting Your Union Bank Internet Banking Password
Similar to the mobile app, you can also reset your forgotten Union Bank internet banking password yourself. Just follow these simple steps:
- Go to the Union Bank internet banking login page
- Click on “Forgot your password?”
- Enter your registered User ID
- Select to reset password via OTP or security questions
- Verify your identity by entering the OTP sent to your phone or answering the security questions correctly
- Create a new password and submit
- Login to internet banking with your new password
By having your registered phone number or identity security questions handy, you can get back into your Union Bank online account within minutes. Resetting your forgotten password yourself online is quick, easy, and secure.
Changing Your Union Bank Mobile and Internet Banking Password
Apart from resetting a forgotten password, you may also want to periodically change your Union Bank mobile and internet banking password as a security best practice.
For the mobile app, go to Profile > Change Password. Then enter your current password, new password, and confirm the new password. The updated password will be effective immediately.
To change your Union Bank online banking password, log in and go to Services > Change Password. Then fill in the required current and new password fields to update your login credentials.
Proactively changing your password prevents unauthorized access and ensures your account security. Union Bank recommends periodically updating your password for better protection.
Recovering Your Forgotten Union Bank Mobile App/Internet Banking PIN
Apart from the login password, you are also issued a four-digit PIN when registering for Union Bank’s mobile and online banking platforms. This PIN is required as a second layer of authentication when carrying out certain transactions.
If you forget this important PIN, Union Bank provides a few options to recover it:
- Reset your PIN instantly via SMS – Simply contact Union Bank’s customer service, verify your identity, and request for an OTP to be sent to your registered phone number. Use this OTP to reset your PIN.
- Reset via security questions – Contact Union Bank customer service and answer the security questions correctly to reset your forgotten PIN.
- Physical PIN reset – Visit your home branch with valid ID and request for a physical PIN reset. This will involve filling out forms and waiting 1-2 business days for the reset to be processed.
The fastest and most convenient way is to use the OTP or security questions method. This allows you to regain access to your account almost immediately without having to visit a branch.
Tips to Avoid Forgetting Your Union Bank Credentials
Here are some tips to avoid the hassle of forgetting your Union Bank app or internet banking password/PIN in the future:
- Store passwords securely – Use a password manager app or write it down and keep it somewhere safe but private.
- Create a strong password – Use a combination of letters, numbers and special characters to make it hard to crack.
- Avoid obvious passwords – Don’t use things like birthdays, anniversaries or phone numbers.
- Change it periodically – Update your password regularly every few months.
- Enable touch/face ID – Use biometric login so you don’t have to enter the password every time.
- Know your security questions – Choose questions with answers you’ll definitely remember.
- Save key customer service numbers – Have the customer service numbers handy to easily call and reset if needed.
Following these tips will help you create strong credentials that are easy to remember but hard for others to guess. You’ll avoid the hassle of being locked out of your accounts.
FAQs On Forgot my Union Bank Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover Union Bank Mobile app and Internet banking Password and Pin
1. I forgot my Union Bank mobile app password. What should I do?
Don’t worry. Open the Union Bank mobile app, tap ‘Forgot password’, enter your registered phone number, receive the OTP via SMS, enter the OTP to verify your identity, then create and confirm a new password. You’ll regain access to your account within minutes.
2. How can I reset my Union Bank online banking password if I forgot it?
On the Union Bank internet banking login page, click ‘Forgot password’, enter your User ID, choose to reset via OTP or security questions, verify your identity, then create and submit a new password. Following the prompt will allow you to easily regain entry.
3. What’s the quickest way to recover my forgotten Union Bank mobile banking PIN?
Contact Union Bank customer service, verify your identity, and request for an OTP to be sent to your registered mobile number. Use this OTP to instantly reset your forgotten PIN and regain access to your account.
4. I entered the wrong password multiple times and my Union Bank account is locked. What should I do?
Don’t panic. Contact Union Bank customer service and request to unlock your account after verifying your identity. Avoid multiple wrong password entries next time. If unsure, reset your password instead.
5. How can I be sure my new Union Bank mobile/internet banking password is strong and secured?
A strong password should have a mix of uppercase and lowercase letters, numbers, and symbols. Avoid dictionary words or personal details. Enable touch/face ID for added security.
6. I changed my phone number. How do I update this to be able to receive Union Bank password reset OTPs?
You can easily update your mobile number yourself on the Union Bank mobile app or internet banking
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Conclusion
Forgetting your Union Bank mobile or internet banking password, PIN, or answers to security questions can be an annoying and inconvenient experience. However, Union Bank has made it easy for customers to securely reset their credentials and regain access to their accounts.
By following the step-by-step password reset procedures outlined above, you can get back into your Union Bank mobile and online accounts within minutes. Methods like OTP over SMS and answering security questions allow you to conveniently verify your identity and complete the reset yourself.
Periodically updating your password and PIN also helps enhance security. Enable touch/face ID wherever possible for passwordless convenience. Store your credentials securely or keep customer service numbers handy just in case you ever need assistance recovering access.
Union Bank’s robust security and identity verification protocols give customers complete control to securely manage access to their accounts. So don’t panic if you ever forget your passwords or PINs – the simple Union Bank reset and recovery procedures will get you back into your accounts in no time.
After reading this article now you know Forgot my Union Bank Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover Union Bank Mobile app and Internet banking Password and Pin.
