Welcome, Today we’ll be discussing on How to get DotPay POS, Login, Charges, Daily Target, Become Dotpay Agent, DotPay POS Customer Care Phone and Whatsapp Number.
DotPay POS is an innovative payment services platform that allows merchants to accept card and wallet payments easily. In recent years, DotPay has become very popular in Nigeria due to its affordable pricing, wide range of services, and excellent customer support. This comprehensive guide will teach you everything you need to know about getting started with DotPay POS.
What is DotPay POS?
DotPay POS is a point-of-sale platform launched by Premier Payment Systems Nigeria that allows businesses to accept payments from customers. It works with cards, wallets, bank transfers and cash. Key features include:
- Accept payments from Mastercard, Visa, Verve, American Express
- QR code payments, NFC contactless payments
- Generate payment links to request payments
- Set up recurring payments like subscriptions
- Accept bank transfers
Benefits of Using DotPay POS
There are many excellent reasons to use DotPay POS for your business:
- Low charges – DotPay has some of the lowest charges in Nigeria
- Top security – DotPay uses advanced encryption and fraud monitoring
- Reliability – Excellent uptime record with good customer service
- Convenience – Accept payments anywhere with just your phone
- Reporting – Detailed sales and reconciliation reports
How to Get Started With DotPay POS
It’s easy to get started accepting payments with DotPay POS. Just follow these simple steps:
- Apply online – Visit the DotPay website and fill out the online application form
- Get approved – DotPay will review your application and contact you
- Complete KYC – Provide your business documents for KYC verification
- Download app – Download the DotPay POS app on your phone
- Activate account – Your account will be activated within 2 days
How Does the DotPay POS App Work?
The DotPay POS app allows you to accept debit/credit card payments, make refunds, view reports and manage your account. Here’s a quick overview:
- Enter payment amount in app and customer pays with card
- Payments processed quickly and funds credited to your wallet
- Issue refunds easily for returns or cancellations
- Check real-time notifications and view detailed sales reports
- Manage products, currencies, receipts, and other settings
What are the Charges and Fees?
DotPay has a clear and competitive fee structure:
- 1.4% charge per transaction (deducted automatically)
- No hidden charges or monthly fees
- Additional charges may apply for some payment methods
How Do I Login to My DotPay Account?
It’s easy to login to your DotPay POS account on web or mobile:
- Go to merchant login page on DotPay website
- Or open DotPay POS app and tap login
- Enter your registered email and password
- Use OTP sent to email for 2-factor authentication
How Can I Become a DotPay Agent?
If you want to become a DotPay agent, simply follow these steps:
- Apply to become a DotPay super-agent or sub-agent
- Complete background checks and DotPay’s certification training
- Deposit security fees based on tier selected
- Get certified and start registering new merchants
- Earn commission on transactions from merchants you register
What is the Daily Target For Agents?
DotPay does not enforce fixed daily targets for agents. However, to maximize earnings, agents should aim to sign up at least 5-10 new active merchants per month. The more merchants under an agent, the higher the potential to earn commissions on a larger transaction volume.
How Do I Contact DotPay Customer Service?
You can contact DotPay customer service through:
- Phone – 08061908723
- WhatsApp – 08179456822
- Online chat on their website
- Email – support@dot.ai · www.dotpay.africa ·
Trainined service agents are available 24/7 to assist you.
FAQS About How to get DotPay POS, Login, Charges, Daily Target, Become Dotpay Agent, DotPay POS Customer Care Phone and Whatsapp Number
What devices work with DotPay POS?
DotPay works on Android phones, iPhones, iPads and other tablets. You can download mobile apps for Android and iOS devices. It will also work on a Windows laptop or computer.
How long does it take to get approved?
It typically takes between 1-3 working days for DotPay to review and approve new applications from merchants. The approval time can vary depending on application volumes.
Can I accept cash payments?
Yes, the DotPay POS app allows you to record both card and cash payments. You can enter details for cash payments just like card payments in the app.
How do customers pay with QR codes?
Customers simply scan the QR code shown in the DotPay POS app using their bank app or a payment app like OPay. You will then receive instant notification of payment.
Can I access DotPay from my computer?
Yes, you can login to your DotPay merchant account on the website dashboard using a computer. Here you can view reports, issue refunds, manage products etc. But for taking payments you need to use the mobile app.
How fast are payments credited?
DotPay processes payments very fast, usually within seconds or minutes. The funds reflect in your DotPay wallet instantly. Payouts to bank happen 1-2 times per week.
Is there any paperwork involved?
You need to provide identity documents, business permits, utility bills etc for KYC during signup. But after account activation, payments and reconciliation are completely digital.
What are the requirements for merchants?
To signup as a DotPay merchant you need a business, smartphone, identity documents like BVN, passport, etc and residence proof. No specific business registration required for small merchants.
Can multiple staff use one DotPay account?
Yes, you can have multiple apps installed and logged into one account. So staff across different locations can share the same merchant account on their phones.
How do I withdraw money to my bank?
Login to your DotPay merchant dashboard on web or mobile app. Under Pay-outs tab you can initiate transfers to your registered bank account. Transfers happen 1-2 times a week.
Is there a limit on how much I can accept?
DotPay has monthly volume limits based on your business category and risk level. These range from ₦200k to ₦50 million monthly. Limits can be increased by request once you build some transaction history.
Can I issue multiple payment links?
Yes, with DotPay you can create and customize multiple payment links via the web dashboard or API integration. Send links via email, chat apps for fast remote payments.
How do I track my sales performance?
Login to merchant dashboard to view reports on transactions, failures, reconciliations, fees deducted, settlements etc. Reports can also be exported or sent via email.
Who provides the payment gateway?
DotPay processes payments using Premier Payment Systems’ PCI-DSS certified payment gateway infrastructure for security and reliability.
Read more: finance opay loan how to borrow money from opay app easily
Conclusion
DotPay POS provides an affordable, secure, and convenient payment acceptance platform for Nigerian businesses.
Getting set up only takes a few days and the feature-rich POS app enables merchants to process card and wallet transactions seamlessly.
The competitive 1.4% charges, extensive reporting, and top-notch customer service have fueled DotPay’s popularity across retail, ecommerce, agencies and other verticals.
Becoming a certified DotPay agent also opens up attractive commission-based earning opportunities.
So whether you are a merchant looking to collect payments digitally or an aspiring agent, DotPay provides the technology, reliability and support framework necessary for success. Adopting seamless digital payments infrastructure is no longer an option but an imperative for 21st century Nigerian businesses.
Head to the DotPay website now if you have been waiting to take your enterprise to the next level on the payments digitization journey! The helpful customer experience team is also available across multiple channels for any queries.
After reading this article know you know DotPay POS, Login, Charges, Daily Target, Become Dotpay Agent, DotPay POS Customer Care Phone and Whatsapp Number.
