Fidelity Bank Online Banking and Mobile App Login With Phone Number, Email, Online Portal, Website

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Hello, Today we’ll be discussing on Fidelity Bank Online Banking and Mobile App Login With Phone Number, Email, Online Portal, Website.

Fidelity Bank offers robust online banking and mobile banking platforms for convenient account access anytime, anywhere. You can log into your Fidelity Bank account using your phone number, email address or directly through their online banking portal. This guide provides complete details on logging into Fidelity Bank using different methods.

Fidelity Bank is a leading commercial bank in Nigeria providing innovative banking and financial services since 1987. Their offerings include:

  • Everyday banking – Savings, current, domiciliary accounts
  • Loans – Personal, auto, mortgage, business loans
  • Local and international money transfers
  • Robust online and mobile banking platforms
  • Corporate banking and wealth management solutions

Fidelity Bank aims to make banking seamless for customers through secure digital platforms and solutions.

Benefits of Fidelity Bank Digital Banking

Here are some great benefits of Fidelity Bank’s digital banking services:

  • Convenience – Bank anytime, anywhere using online and mobile platforms
  • Easy payments – Instantly pay bills, transfer funds securely
  • Money management – Monitor accounts, statements in real-time
  • Customer support – Dedicated agents for queries and issues
  • Security – Latest protocols like encryption, firewalls

How to Register for Fidelity Bank Internet Banking

Follow these simple steps to register for Fidelity Bank internet banking services:

  1. Visit any Fidelity Bank branch and open an account
  2. Fill the internet banking application form and submit ID proof
  3. Your application will be processed by the bank
  4. You will receive your internet banking credentials via email/SMS
  5. Log into Fidelity Bank online banking using the credentials

Once registered, you can login using the different methods discussed next.

Login with Mobile Phone Number

To log into your Fidelity Bank account using your phone number:

  1. Go to Fidelity Bank online/mobile banking platform
  2. Click on “Login with Phone Number”
  3. Enter your registered mobile number
  4. Input the one-time password (OTP) sent to your phone
  5. You will gain access to your Fidelity Bank account instantly

Phone number login enables quick, secure access to your account without remembering passwords.

Login with Email Address

You can also log into your Fidelity Bank account using your email address:

  1. Go to Fidelity Bank login page
  2. Choose “Login with Email” option
  3. Enter your registered email address
  4. Input the OTP received on your email
  5. Click Submit to access your account dashboard

Email login is best when you don’t have access to your mobile phone. The process is very fast and secure.

Login via Online Portal

To log into your account via the Fidelity Bank online portal:

  1. Go to online banking platform on
  2. Enter your unique User ID
  3. Input your password and click Login
  4. You will access your Fidelity Bank internet banking dashboard

The portal login option allows you to conveniently access your account from a laptop or desktop computer.

Tips for Fidelity Bank Login

Follow these tips for smooth access to your Fidelity Bank account:

  • Save your login credentials securely
  • Change your password periodically
  • Enable two-factor authentication for extra security
  • Keep your devices and apps updated
  • Use a stable internet connection for uninterrupted access
  • Contact support if you face any login issues

Resetting Fidelity Bank Password

If you forget your Fidelity Bank password, you can easily reset it:

  1. Go to login page and click “Forgot Password”
  2. Input your User ID or registered phone/email
  3. You will receive an OTP to reset your password
  4. Create a new password using the OTP
  5. Your Fidelity Bank password will be reset instantly

Resetting your password periodically enhances account security and prevents unauthorized access.

Troubleshooting Fidelity Bank Login Issues

Follow these troubleshooting tips if you face any login issues:

  • Check your internet connection and try again
  • Make sure you enter the correct login credentials
  • Clear browser cookies/cache and re-attempt login
  • For password issues use “Forgot Password” option
  • Contact Fidelity Bank support for further assistance

FAQ About Fidelity Bank Online Banking and Mobile App Login With Phone Number, Email, Online Portal, Website

Here are some commonly asked questions about Fidelity Bank login:

1. I forgot my Fidelity Bank password. How can I reset it?

Use the “Forgot Password” option on the login page. You can reset your password by entering your User ID or registered phone/email.

2. What should I do if I forget my Fidelity Bank User ID?

Contact Fidelity Bank customer service. After verification, they will provide your User ID.

3. I’m not receiving the Fidelity Bank login OTP. What should I do?

Your registered phone/email may be outdated. Contact Fidelity Bank to update it in order to receive the login OTP.

4. How long is the Fidelity Bank OTP valid when logging in?

The Fidelity Bank login OTP is usually valid for 5-10 minutes. Input it within this duration.

5. Can I log into Fidelity Bank without internet?

No, you need an active internet connection on your device to access Fidelity Bank online banking.

6. I changed my phone number. How do I update it on Fidelity Bank?

Visit any Fidelity Bank branch with valid ID proof to update your phone number for online banking.

7. How do I reset my Fidelity Mobile app PIN?

Open the app > Go to Settings > Reset PIN. Answer security question to reset your app PIN.

8. Can I use Fidelity Bank on multiple devices?

Yes, you can use the same login details to access one Fidelity Bank account across different devices.

9. How do I log out from Fidelity Bank on a shared device?

Click on your profile icon > Logout. Or completely close the browser/app to log out securely.

10. Is Fidelity Bank login process fully secure?

Yes, Fidelity Bank uses the latest security protocols like OTP, encryption, firewalls to ensure a secure login.

11. I entered correct password but can’t login. What should I do?

Try resetting your password or contact Fidelity support if you still face login problems.

12. How do I deactivate online banking on Fidelity Bank?

Visit any Fidelity Bank branch or call customer service to temporarily deactivate your internet banking services.

13. Can I recover a permanently closed Fidelity Bank account?

No, a permanently closed account cannot be recovered. You will need to open a new account with Fidelity Bank.

14. I can’t recall my Fidelity Bank login details. What should I do?

Contact Fidelity Bank customer service for assistance. Share personal information to verify identity and retrieve account details.

15. How can I update my email for Fidelity Bank login?

Visit any Fidelity Bank branch with valid ID proof to change your registered email address for online banking.

Read more: finance renmoney login with phone number email online portal website


Fidelity Bank offers secure and convenient login to your account using phone number, email or portal access. Follow the instructions provided in this guide for smooth access anytime.

Contact their customer service for quick resolution of any login problems. Take advantage of Fidelity Bank’s innovative digital banking platforms.

After reading this article now you know Fidelity Bank Online Banking and Mobile App Login With Phone Number, Email, Online Portal, Website.

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