Welcome Today we’ll be discussing On How I Forgot my Chipper Cash Password and PIN – How to Reset, Change and Recover Chipper Cash Password and PIN.
Chipper Cash is a popular mobile payment app in Africa that enables fast, affordable cross-border money transfers. With millions of users across Nigeria and other African nations, it’s common to misplace login credentials like password or PIN.
Chipper Cash is a fintech startup founded in 2018 that offers low-cost peer-to-peer mobile money transfers in Africa. The app allows users to easily send and receive funds across country borders.
Chipper Cash has seen tremendous adoption since launch and now has over 4 million users across Nigeria, Ghana, Uganda, Tanzania, Rwanda and Kenya. Its user-friendly mobile apps for Android and iOS make transferring cash convenient.
To access your Chipper account, you’ll need to enter your registered email and password. You also set up a 4-digit PIN for sensitive actions. Forgetting these locks you out.
Why You May Forget Chipper Credentials
There are some common reasons you may forget your Chipper login details:
- Getting a new device and not saving credentials
- Not using your account for an extended period
- Having a complex password that’s hard to recall
- Using multiple mobile money apps and mixing up logins
- Being distracted when first creating login details
No matter why you forgot, not having access prevents transferring or withdrawing funds. So recovering forgotten credentials is crucial.
How to Reset Your Chipper Password
If you remember your email but forgot password, follow these steps:
- Open Chipper app and tap ‘Forgot password?’ on login page
- Enter your account email address
- Click the reset link sent to your email
- Create and confirm a new password
- Login with your email and new password
This immediately resets your old password. Be sure to save the new one securely like in a password manager.
How to Reset Your Chipper PIN
If you forgot your 4-digit PIN, follow these steps:
- Login to your Chipper Cash app
- Go to Settings > Security
- Tap ‘Change PIN’
- Enter and confirm your new 4-digit PIN
- Tap ‘Continue’ to save new PIN
This instantly changes your old PIN to the new one. Make sure to memorize or securely record the new PIN.
Recovering Lost Chipper Password
If you lost your password reset link before using it, request a new one by:
- Going back to Chipper login page
- Tapping ‘Forgot password?’
- Entering your Chipper email again
Chipper will email a fresh password reset link to create a new password and regain access.
How To Avoid Forgetting Chipper Credentials Again
To prevent forgetting your Chipper details again:
- Save your login details in a password manager
- Write down credentials and keep them somewhere safe
- Use simple, easy to remember passwords when resetting
- Log into your Chipper account frequently to stay familiar
Taking these precautions will ensure you retain access to your Chipper account at all times.
Additional Common Chipper Login Issues and Solutions
Here are some other common issues users face when trying to access their Chipper Cash accounts along with troubleshooting tips:
Problem: Wrong Email Address Entered
Double check that you are entering the correct registered email address for your Chipper account. Email addresses are case-sensitive, so verify every character. If you have multiple emails, try each one.
Problem: Typo in Password
If your password is being rejected, carefully check for any typos or caps lock errors when entering it. Re-enter the password slowly and correctly. Reset your password if you are still unable to login.
Problem: Verification Code Not Received
Make sure to enter the same email or phone number you used during your Chipper registration. Check your spam folder too. If issues persist, contact Chipper support through in-app chat for assistance.
Problem: Forgot Answer to Security Question
When resetting your password, you may be asked to answer your security question. If you don’t remember the answer, contact Chipper support to remove this requirement after verifying your identity.
Problem: Account Locked After Too Many Attempts
Entering wrong password multiple times can temporarily lock your account. Use password reset to unlock it or contact Chipper support if issues persist.
FAQs On How I Forgot my Chipper Cash Password and PIN – How to Reset, Change and Recover Chipper Cash Password and PIN
1. How can I create a Chipper Cash account if I don’t have an email?
You can register for Chipper Cash with only your phone number. The app will generate a unique username for you to use instead of an email address.
2. What should I do if my phone with Chipper app is stolen?
Immediately contact Chipper Support and notify them about the stolen device so they can secure your account. You can also remotely wipe the app data if you have another phone.
3. Does Chipper work on iPhone and Android phones?
Yes, Chipper Cash has free mobile apps for both iPhone and Android devices. You can download it from the App Store or Google Play Store.
4. How long does it take to send or receive money via Chipper?
Chipper Cash transfers are instant for small amounts. Large transfers over $500 may take 1-3 days for security reasons. Intra-country transfers are generally faster.
5. Can I use Chipper Cash internationally or only in my country?
You can send or receive money cross-border with users in other African countries where Chipper operates. Transfers outside Africa may have restrictions.
6. Is Chipper Cash considered a bank or financial institution?
No, Chipper Cash partners with local banks and telecom providers but is an independent mobile transfer app. It is not a bank itself.
7. How old do I need to be to create a Chipper account?
You must be at least 18 years old to create your own Chipper Cash account according to their terms of use.
8. Can I have more than one Chipper Cash account?
Each user can only have one account associated with their registered email or username. But you can add multiple phone numbers to the same account.
9. Does Chipper offer live customer support?
Yes, Chipper Cash has 24/7 live chat support within the app. You can also contact them via email and social media channels.
10. How do I delete my Chipper Cash account permanently?
You can request account deletion via Settings. Provide ID verification. Deletion is permanent so withdraw your funds first. Closed accounts cannot be reopened.
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Conclusion
Forgetting your Chipper Cash credentials can be inconvenient but is easily rectified. You can conveniently reset your forgotten password via a recovery email link. Resetting your 4-digit PIN is also straightforward within the app’s Settings.
If you’ve lost access to both password and registered email, Chipper’s responsive support team can help recover access to your account by verifying your identity.
The key is to stay calm if temporarily locked out of Chipper. Follow the password or PIN reset steps outlined here to swiftly get back into your account.
Going forward, use a password manager and enable two-factor authentication to avoid misplacing your credentials again. Keep your Chipper login details secure.
After reading this article now you know I Forgot my Chipper Cash Password and PIN – How to Reset, Change and Recover Chipper Cash Password and PIN.