Welcome, Today we’ll talk about Jaiz Bank Customer Care Contacts: Phone, WhatsApp, Email, and Office Address.
Jaiz Bank is a pioneer in Islamic banking in Nigeria, offering a range of financial products and services that comply with Sharia principles.
With a growing customer base, Jaiz Bank places a strong emphasis on providing excellent customer care and support.
In this article, we’ll provide all the important contact information for Jaiz Bank’s customer care, including phone numbers, WhatsApp number, email addresses, and office addresses.
Additionally, we’ll cover the popularity of Jaiz Bank in Nigeria and answer 18 frequently asked questions.
Jaiz Bank Customer Care Phone Numbers
Jaiz Bank has dedicated customer care phone numbers that customers can call for inquiries, complaints, or any other assistance they might need. Here are the main customer care phone numbers for Jaiz Bank:
- Toll-Free Line: +2347080635500
- General Inquiries: +2347007730000
Customers can reach out to these phone numbers during Jaiz Bank’s customer service hours, which are typically from 8:00 AM to 5:00 PM, Monday to Friday.
Jaiz Bank WhatsApp Number
In addition to phone lines, Jaiz Bank also offers customer support through WhatsApp.
Customers can contact the bank’s customer care team via WhatsApp by sending a message to the following number:
- WhatsApp Number: +2347080635555
Using WhatsApp allows customers to communicate with Jaiz Bank’s customer care team in a more convenient and interactive manner, especially for inquiries or requests that may require sharing documents or images.
Jaiz Bank Customer Care Email Addresses
For customers who prefer to communicate via email, Jaiz Bank has dedicated email addresses for various inquiries and support requests. Here are some of the main customer care email addresses:
- General Inquiries: customercare@jaizbankplc.com
- Complaints: https://complaints-enquiries. jaizbankplc.com:8084/
- Fraud and Security: fraudalert@jaizbanknigeria.com
Customers can send their queries, complaints, or requests to the appropriate email address, and Jaiz Bank’s customer care team will respond promptly.
Jaiz Bank Head Office Address
For customers who prefer in-person assistance or need to visit the bank’s head office for any reason, here is the address:
- Head Office Address: Jaiz Bank House, Plot 1073 J.S. Tarka Street, Area 3, Garki Abuja. P.M.B 31 Garki, Abuja, Nigeria.
Customers can visit the head office during regular business hours for inquiries, account opening, or any other banking services they may require.
Popularity of Jaiz Bank in Nigeria
Jaiz Bank has gained significant popularity in Nigeria since its establishment in 2012. As the first fully-fledged non-interest bank in the country, it has attracted a growing customer base interested in Islamic banking products and services.
According to a report by the Economist Intelligence Unit, the growth of Islamic banking in Nigeria has been driven by factors such as increasing religious awareness, a large Muslim population, and the desire for ethical and transparent financial products.
Jaiz Bank’s commitment to Sharia-compliant financing principles, combined with its expanding branch network and accessible customer care channels, has contributed to its popularity among both Muslim and non-Muslim customers in Nigeria.
FAQs on Jaiz Bank Customer Care Contacts: Phone, WhatsApp, Email, and Office Address
1. What is Jaiz Bank?
Jaiz Bank is the first fully-fledged non-interest bank in Nigeria, operating in accordance with Islamic banking principles and Sharia law.
2. How can I contact Jaiz Bank’s customer care?
You can contact Jaiz Bank’s customer care through various channels, including phone numbers, WhatsApp, email addresses, and by visiting their head office or any of their branches.
3. What are the Jaiz Bank customer care phone numbers?
The main Jaiz Bank customer care phone numbers are +2347007730000 or +2347080635500.
4. What is the WhatsApp number for Jaiz Bank customer care?
The WhatsApp number for Jaiz Bank customer care is +234-9-4605294.
5. What are the email addresses for Jaiz Bank customer care?
The main email addresses for Jaiz Bank customer care are customercare@jaizbankplc.com (general inquiries), complaints@jaizbanknigeria.com (complaints), and fraudalert@jaizbanknigeria.com (fraud and security).
6. Where is the Jaiz Bank head office located?
The Jaiz Bank head office is located at Plot 637, Cadastral Zone A00, Central Business District, Abuja, Nigeria.
7. What are the customer service hours for Jaiz Bank?
Jaiz Bank’s customer service hours are typically from 8:00 AM to 5:00 PM, Monday to Friday.
8. Can I visit any Jaiz Bank branch for customer care assistance?
Yes, you can visit any Jaiz Bank branch across Nigeria for customer care assistance, inquiries, or to perform banking transactions.
9. Is Jaiz Bank’s customer care available in multiple languages?
Jaiz Bank’s customer care is primarily available in English, but they may have representatives who can assist in other languages spoken in Nigeria, such as Hausa, Yoruba, or Igbo.
10. How long does it typically take for Jaiz Bank to respond to customer inquiries or complaints?
Jaiz Bank aims to respond to customer inquiries and complaints within a reasonable timeframe, typically within 24-48 hours, depending on the nature of the inquiry or complaint.
11. Can I use Jaiz Bank’s customer care channels for account opening or loan applications?
While Jaiz Bank’s customer care can provide information and guidance on account opening or loan applications, you may need to visit a branch or use their online platforms for the actual application process.
12. Are there any additional charges for using Jaiz Bank’s customer care channels?
No, Jaiz Bank does not charge any additional fees for contacting their customer care through phone, WhatsApp, or email.
13. How can I provide feedback or suggestions to Jaiz Bank?
You can provide feedback or suggestions to Jaiz Bank by contacting their customer care through any of the available channels, or by visiting their nearest branch and speaking with a representative.
14. Does Jaiz Bank have a dedicated customer care team for corporate or business customers?
Yes, Jaiz Bank has a dedicated customer care team that caters specifically to the needs of their corporate and business customers.
15. Can I report fraudulent activities or security concerns to Jaiz Bank’s customer care?
Yes, you can report any suspected fraudulent activities or security concerns to Jaiz Bank’s customer care through their dedicated email address (fraudalert@jaizbanknigeria.com) or by contacting their customer care representatives.
16. How can I verify the authenticity of a Jaiz Bank customer care representative?
You can verify the authenticity of a Jaiz Bank customer care representative by requesting their employee identification number or by calling the bank’s official customer care numbers to confirm their identity.
17. Does Jaiz Bank offer customer care support for international customers?
While Jaiz Bank’s primary focus is on serving customers in Nigeria, they may provide limited customer care support for international customers, subject to their policies and regulations.
18. How can I stay updated on Jaiz Bank’s customer care channels and contact information?
You can stay updated on Jaiz Bank’s customer care channels and contact information by regularly visiting their website (www.jaizbanknigeria.com) or following their official social media accounts, where they typically announce any changes or updates.
Conclusion
Jaiz Bank has established a comprehensive range of customer care channels, allowing customers to conveniently reach out to the bank through various platforms, including phone numbers, WhatsApp, email addresses, and by visiting their head office or any of their branches across Nigeria.
With dedicated toll-free lines, general inquiry numbers, and a WhatsApp number, customers can easily get in touch with Jaiz Bank’s customer care representatives for inquiries, complaints, or any other assistance they might need.
Additionally, the bank’s email addresses for general inquiries, complaints, and fraud and security concerns provide customers with alternative means of communication.
For those who prefer in-person assistance or need to visit the bank’s head office for specialized services, Jaiz Bank’s head office address in Abuja, Nigeria, is readily available.
Customers can also visit any of the bank’s branches nationwide for personalized customer care support.
After reading this article now you know Jaiz Bank Customer Care Contacts: Phone, WhatsApp, Email, and Office Address.
