Airtel Smartcash POS – Airtel Smartcash POS Charges, Customer Care Number, Machine Price

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Hello and Welcome Today we’ll be discussing on How To Get Airtel Smartcash POS – Airtel Smartcash POS Charges, Customer Care Number, Machine Price.

Airtel Smartcash POS allows merchants and businesses to accept card and wallet payments from customers. It helps grow sales by offering payment flexibility. This comprehensive guide provides complete details on getting an Airtel Smartcash POS machine, applicable charges, customer care number and POS machine pricing.

Benefits of Getting Airtel Smartcash POS

Key benefits of getting an Airtel Smartcash POS machine are:

  • Accept payments through debit/credit cards and mobile wallets
  • Get payment straight into your bank account instantly
  • No need to handle cash, risk of counterfeit notes
  • Send digital receipts to customers via SMS/Email
  • Accept payments on-the-go using the Smartcash mobile app
  • Daily settlement of payments into your bank account

Airtel Smartcash POS Charges and Rates

Here are the applicable charges for Airtel Smartcash POS services:

  • One-time activation fee – N5,000
  • Monthly rental – N1,500 (optional)
  • Transaction fee – 1.25% of transaction value
  • Settlement fee – N100 per settlement
  • SMS notification fee – N15 per SMS alert

There are no hidden charges. Taxes extra as applicable.

How To Get Airtel Smartcash POS

Follow these simple steps to get an Airtel Smartcash POS machine:

  1. Visit the nearest Airtel service center or Airtel shop
  2. Fill the Airtel Smartcash POS application form with required details
  3. Submit KYC documents – ID proof, address proof, passport photograph
  4. Pay one-time activation fee of N5,000 by cash or card
  5. Airtel will activate your Smartcash POS within 2 working days
  6. Collect the POS machine from the service center
  7. Start accepting card and wallet payments instantly

Documents Required for Airtel Smartcash POS

You need to submit the following documents when applying for Airtel Smartcash POS:

  • Duly filled application form
  • Valid government ID proof – National ID, Voters ID, Driver’s License etc.
  • Address proof – Utility bill, bank statement etc.
  • Passport size photograph
  • Bank account details

How To Use Airtel Smartcash POS

Using the Airtel Smartcash POS machine is very easy. Follow these steps:

  1. Switch on the POS machine and wait for it to load
  2. Enter the transaction amount when prompted
  3. Customer will tap/insert debit/credit card or scan QR code for wallet payments
  4. POS will print two receipts, one for customer and one for merchant
  5. Payment gets credited to your linked bank account in 1-2 days

Airtel Smartcash POS Customer Care

You can reach the Airtel Smartcash POS customer care through the following channels:

  • Email –
  • Phone number – 09125-939-939.
  • Customer care – you can dail 111 / 300 / 131 / 743 / 133 using a is airtel or +234 8021500300 if you are abroad.
  • Twitter – (@smartcashpsb)
  • Website – smartcash help and support

Airtel Smartcash POS Machine Price

The one-time price of purchasing the Airtel Smartcash POS machine directly is N25,000. There are no recurring machine rentals or maintenance charges.

You can also get the POS machine for free under the merchant acquisition offer, subject to transaction volume commitments.

FAQs on Airtel Smartcash POS – Airtel Smartcash POS Charges, Customer Care Number, Machine Price

Airtel Smartcash POS - Airtel Smartcash POS Charges, Customer Care Number, Machine Price

1. What are the benefits of Airtel Smartcash POS?

Key benefits are accepting digital payments, instant settlement into bank, avoiding cash hassles, sending digital receipts, accepting payments on-the-go.

2. What are the charges for Airtel Smartcash POS?

One-time activation fee is N5,000. Transaction fee is 1.25%. Settlement fee is N100 per settlement. SMS fee is N15.

3. What documents do I need to apply for Smartcash POS?

You need application form, ID proof, address proof, passport photo, bank account details to apply.

4. How long does it take to get the POS machine?

You get the activated POS machine within 2 working days after paying the one-time activation fee.

5. Do I need any training to use Smartcash POS?

Smartcash POS is very easy to use. Customer care reps can also guide you on using it.

6. How do customers make payments on Smartcash POS?

Customers can make payments by tapping/inserting their debit/credit cards or scanning QR code for wallet payments.

7. How much does the Smartcash POS machine cost?

The one-time price is N25,000. It is also available for free under merchant acquisition offers.

8. When will I get payment settlement in my account?

Payments via Smartcash POS get credited to your bank account on a daily basis.

9. Do I need any monthly rental or maintenance charges?

No, there are zero hidden costs or recurring rentals/maintenance charges.

10. How do I reach Airtel Smartcash customer care?

You can reach customer care via email, toll-free number, phone, Twitter or website.

11. Can I use Smartcash POS for online payments?

Yes, Smartcash also allows you to accept payments on your website/app using its payment gateway.

12. Is there any contractual lock-in with Smartcash POS?

No, there is no long term contract. You can return machine whenever you want.

13. Can I use Smartcash POS on-the-go?

Yes, you can download the Smartcash app to accept payments on your smartphone on-the-go.

14. Is my money safe in Smartcash POS?

Yes, Smartcash follows the highest security standards to ensure your money is safe.

15. Who can apply for an Airtel Smartcash POS?

Any merchant or retailer with a valid business PAN and bank account can apply for it.


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Airtel Smartcash POS allows businesses to accept digital payments, avoid cash hassles, and grow their sales. The application process is quick and convenient. The POS charges are very reasonable and transparent.

Reaching customer care is easy through multiple channels. The POS machine pricing is also very affordable for small businesses.

Apply for an Airtel Smartcash POS machine today to enjoy the benefits of accepting card and mobile wallet payments.

After reading this blog you know about Airtel Smartcash POS – Airtel Smartcash POS Charges, Customer Care Number, Machine Price.

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