Airtel Smartcash POS Charges, Customer Care Number, Machine Price: How to Get Airtel Smartcash POS

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Hello, Today we’ll talk about Airtel Smartcash POS Charges, Customer Care Number, Machine Price: How to Get Airtel Smartcash POS.

Accepting cashless payments can help grow your business in Nigeria. Airtel Smartcash POS provides an affordable way for retailers, merchants, and SMEs to start accepting card and wallet payments. In this comprehensive guide, we cover all the details on Airtel Smartcash POS including charges, customer care number, machine pricing, and step-by-step how to get started.

What is Airtel Smartcash POS?

Airtel Smartcash POS is a mobile point-of-sale solution offered by Airtel Nigeria. It allows businesses to accept debit/credit card payments as well as popular digital wallets like Airtel Money.

Key features include:

  • Accept payments using debit/credit cards and wallets
  • Send or receive money from enrolled Airtel Money agents
  • Monitor all transactions in real-time from the Smartcash portal
  • Settle payments directly into your designated bank account

Airtel Smartcash POS aims to help Nigerian SMEs go cashless and benefit from the efficiency of digital payments.

Airtel Smartcash POS Rates and Charges

Airtel Smartcash POS Charges, Customer Care Number, Machine Price: How to Get Airtel Smartcash POS

Airtel Smartcash POS machine charges a flat rate for any amount of transfer is just N15, N5 for every N1,000 up to the sum of N20,000 while it’s N100 for N20,000 and above. Fast, responsive and recommendable.

Here are the standard rates and charges for Airtel Smartcash POS services:

  • ₦15,000 monthly rental fee for POS terminal
  • One-time activation fee of ₦5,000 for new signups
  • ₦500 monthly portal access fee
  • Settlement fees may apply for bank transfers

Transaction charges are competitive at just 1.25%. Rental costs for the POS devices are also affordable for smaller businesses.

Airtel Smartcash POS Customer Care Number

Existing users can get support by contacting the Airtel Smartcash POS customer care number at 8800688006. Support hours are 8am to 8pm daily.

You can also email for any service queries. Expect a response within 24 hours.

New customer inquiries can call the Airtel helpline at 100 from any Airtel number for assistance with signup and onboarding.

How to Get Airtel Smartcash POS

Follow this simple step-by-step guide to get started with Airtel Smartcash POS:

  1. Visit an Airtel shop or authorized partner outlet to register
  2. Fill out the application form with your business details
  3. Submit KYC documents for verification
  4. Pay the one-time activation fee of ₦5,000
  5. You will receive an Airtel Smartcash POS device
  6. Activate your POS and link it to your bank account
  7. Start accepting card and Airtel Money payments

The onboarding process takes about 1 week. Airtel will provide any support needed to get your Smartcash POS activated and ready for transactions.

Types of Airtel Smartcash POS Devices

Airtel offers different POS machine models to meet the needs of small, medium, and large businesses:

  • Lite POS – For small businesses with smaller volumes
  • Standard POS – For medium sized merchants
  • Pro POS – For larger retailers with higher throughput

Contact Airtel to discuss which Smartcash POS device best suits your expected monthly transaction value and volume.

Airtel Smartcash POS Pricing

The upfront purchase prices for Airtel Smartcash POS devices are:

  • Lite POS – ₦25,000
  • Standard POS – ₦75,000
  • Pro POS – ₦100,000

There are also affordable monthly rental options available for each device class ranging from ₦5,000 to ₦15,000 monthly.

Pros of Airtel Smartcash POS

Some key benefits of choosing Airtel Smartcash POS include:

  • Grow your revenue by accepting card payments
  • Tap into Nigeria’s cashless economy opportunity
  • No need to turn away customers without cash
  • Monitor all your transactions in one dashboard
  • Fast settlements into your bank within 24 hours

Going cashless with Smartcash POS can significantly enhance your business operations and revenues.

Cons of Airtel Smartcash POS

Some downsides to consider include:

  • 1.25% charge per transaction can add up
  • Requires a stable internet connection
  • Upfront costs for POS purchase or rental
  • Monthly portal and rental fees
  • Technical support may be lacking

Be sure to factor in all costs and evaluate if going cashless makes sense for your business model and margins.

Airtel Smartcash POS Competitors

Some competing POS providers in Nigeria include:

  • Firstmonie
  • Flutterwave
  • Paystack
  • Interswitch Quickteller
  • eTransact

Compare features, pricing, customer service, and device models across providers to find the right option.

FAqs on Airtel Smartcash POS Charges, Customer Care Number, Machine Price: How to Get Airtel Smartcash POS

Airtel Smartcash POS Charges, Customer Care Number, Machine Price: How to Get Airtel Smartcash POS

1. What types of payments can I accept?

Airtel Smartcash POS accepts all major debit/credit cards, bank transfers, and digital wallets like Airtel Money.

2. How long for device delivery?

You will receive your Airtel Smartcash POS device within 5-7 business days after signup.

3. Do I need an Airtel number to sign up?

No, you can use Airtel Smartcash POS even with other mobile/GSM networks.

4. How secure are payments?

Smartcash POS uses robust SSL encryption and tokenization to protect payment information.

5. Can I get multiple POS devices?

Yes, you can apply for multiple Airtel Smartcash POS terminals for different locations.

6. Is customer support available 24/7?

No, Airtel Smartcash POS customer support is available from 8am to 8pm daily.

7. Do I need a business registration?

Yes, you need to provide valid business registration documents to sign up for Smartcash POS.

8. How long for settlements?

Payments settle into your bank account within 24 hours of the transaction.

9. What are the contract terms?

Airtel Smartcash POS requires signing a 1 year contract. Early termination fees may apply if canceled before 1 year.

10. Can I use my existing POS device?

No, you must use an Airtel-provided Smartcash POS device on their network.

11. Do I need an Airtel SIM card?

Yes, an Airtel SIM card is required to operate the Smartcash POS and process transactions.

12. Are there any hidden fees?

No, all pricing and charges are disclosed upfront during signup. There are no hidden fees.

13. How do I track my transactions?

All transaction data is available to view in your Smartcash POS online portal in real-time.

14. Can I use Smartcash POS for online payments?

No, Smartcash POS currently only supports in-person point-of-sale payments using the provided device.

15. Is customer support available in different languages?

Yes, Airtel Smartcash POS customer support provides English and various local language support.

Read more: finance forgot my renmoney password and pin how to reset change and recover renmoney password and pin


Airtel Smartcash POS enables Nigerian SMEs to benefit from cashless payments. Consider costs, features, and alternatives before choosing the right POS solution for your business needs.

After reading this blog you know about Airtel Smartcash POS Charges, Customer Care Number, Machine Price: How to Get Airtel Smartcash POS.

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