Forgot my Okash Password and Pin – How to Reset, Change and Recover Okash Password and Pin

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Okash is a popular fintech app in Nigeria that allows users to access quick loans and make payments. With millions of users, it’s common to forget your Okash password or PIN. Don’t worry, you can easily reset, change, and recover your Okash login details by following the steps in this guide.

Launched in 2019, Okash has become one of the top lending apps in Nigeria with over 3 million downloads on Playstore. The app provides Nigerians access to quick, collateral-free loans from N1,000 to N500,000. Okash also offers bill payments, data purchase, cable TV renewal, and more.

To access the app, you need to create an account with your phone number, BVN, and other details. You’ll also set a 6-digit password and 4-digit PIN for logging in. For security, Okash encrypts all user data and information.

However, it’s common to forget your password or PIN after some time, especially if you don’t use the app often. Without the login details, you can’t access your Okash account or loan. Don’t panic, you can easily recover or reset your Okash password/PIN by following the guides below.

How to Reset Okash Password If Forgotten

If you’ve forgotten your Okash password, use this step-by-step guide to reset and create a new one:

1. Launch the Okash app on your device and tap ‘Forgot Password’ on the login screen.
2. Enter your registered phone number and click ‘Get OTP’.
3. An OTP will be sent to your number. Enter it to verify your identity.
4. Create a new 6-digit password and re-enter to confirm.
5. Tap ‘Reset Password’ and your new password will be set.

Once you enter the new password, you’ll be logged into your Okash account immediately. Ensure you set an easy to remember password this time.

How to Change Okash Password

If you can still remember your current Okash password but want to change it for any reason, follow these steps:

1. Login into your Okash account with your registered phone number and current password.
2. Tap the profile icon on the top right and select ‘Settings’.
3. Under ‘Account’, tap on ‘Change Password’.
4. Enter your old password and new password twice.
5. Select ‘Change Password’ and confirm the action.

Your Okash password will be changed instantly. Make sure to set a strong password you can easily recall.

How to Reset Forgotten Okash PIN

If you remember your Okash password but forgot the 4-digit PIN, use this guide to reset it:

1. Open the Okash app and enter your registered number and password to login.
2. Tap the profile icon and select ‘Settings’.
3. Choose ‘Change PIN’ under ‘Account’.
4. Enter a new 4-digit PIN and re-enter to confirm.
5. Tap ‘Change PIN’ to reset your forgotten PIN.

That’s all. Your new PIN will be active immediately after resetting. Memorize the PIN or save it securely.

How to Recover Okash Password/PIN by Phone

If you’ve forgotten both your Okash password and PIN, you can recover them by contacting customer support via phone. Follow these steps:

1. Call the Okash support line: 01-6341111 or 0700-OKASH0 (0700-652-746).
2. Provide your registered phone number and other account details for verification.
3. Answer the security questions to validate your identity.
4. Okash support will then reset your password and PIN.
5. End the call and login with the new credentials sent via SMS and email.

Calling Okash support is the best way to recover your login details if you’ve forgotten both password and PIN. Just make sure to provide accurate account info.

How to Recover Okash Password/PIN by Email

Another way to recover your forgotten Okash credentials is by email. Follow these steps:

1. Go to Okash website and click ‘Forgot Password’.
2. Enter your registered email ID.
3. Click the reset password link sent to your email.
4. Provide your phone number and answer security questions.
5. Create a new password and PIN as prompted.
6. Login to your Okash account with new credentials.

Resetting your Okash password and PIN via email is convenient if you have access. Just use valid account details for successful recovery.

Tips to Avoid Forgetting Okash Login Details

Here are some tips to avoid forgetting your Okash password and PIN:

• Set an easy to remember password with a mix of letters, numbers, and symbols.
• Enable fingerprint login so you don’t have to enter password each time.
• Save your password securely in a password manager app.
• Create a PIN you can memorize easily like last 4 digits of your phone number.
• Change credentials periodically to keep them fresh in memory.
• Save the recovery email and reset steps above to access anytime.

FAQs On How I Forgot my Okash Password and Pin – How to Reset, Change and Recover Okash Password and Pin

1. I forgot my Okash password. What should I do?

If you forgot your Okash password, tap ‘Forgot Password’ on login screen. Enter your registered number, get OTP, and create a new password to access your account.

2. How can I change my old Okash password?

To change your current Okash password, login to your account, go to Settings > Account > Change Password. Enter old and new password to change it.

3. What if I forgot my Okash PIN number?

If you forgot your 4-digit Okash PIN, login with password first. Then go to Settings > Account > Change PIN to create a new PIN.

4. What if I forgot both Okash password and PIN?

If you forgot both password and PIN, call Okash support or reset via email. Validate your identity to get new login credentials.

5. How do I create a strong Okash password?

To create a strong Okash password, use 8-16 characters with a mix of upper/lower case letters, numbers, and symbols. Avoid common words or number sequences.

6. Can I set fingerprint unlock for Okash app?

Yes, Okash has a fingerprint login feature. Enable it in Settings and you can unlock the app with your fingerprint instead of password.

7. Is there a password recovery option in Okash?

Yes, Okash offers multiple password and PIN recovery options like OTP, call support, reset email link, security questions, etc. Use the suitable method to regain access.

8. Can someone else reset my Okash password?

No, only you can reset your Okash password by verifying with your registered number. No one else can access or change your password without consent.

9. How do I retrieve my old Okash password?

Unfortunately, you cannot retrieve your old forgotten Okash password.

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Conclusion

Forgetting your Okash app login details can be inconvenient and keep you from accessing your account. However, with the proper steps, you can easily reset, change, or recover your forgotten password or PIN.

As outlined in this guide, you have multiple options to regain access to your account if you forget your credentials. You can reset your password using OTP verification, change password/PIN from account settings, or recover access by calling Okash support or using email reset.

To avoid losing your details in the first place, make sure to set an easy to remember password, enable fingerprint unlock, save your credentials securely, and change them periodically. Also, keep the recovery steps handy in case you need them.

By following the instructions provided, any Okash user can securely reset, change or recover their forgotten app password or PIN. Just make sure to provide accurate registered phone number, email and other details for successful verification. With the proper knowledge, you never have to lose access to your important Okash account due to forgotten login credentials.

After reading this blog you know about How I Forgot my Okash Password and Pin – How to Reset, Change and Recover Okash Password and Pin.