How to Close, Delete or Deactivate your Branch Account Easily

When to Close Your Branch Account

Here are some of the top reasons you may want to close your Branch account:

You no longer use Branch services
You want to switch to another financial app
You have security or privacy concerns
You’re consolidating bank accounts and financial platforms
You’re unsatisfied with Branch’s services and fees
You need to close the account due to legal reasons

Before closing, download statements for your records and withdraw any funds remaining in your Branch balance to avoid losing money.

How to Close Your Branch Account

Follow these easy steps to permanently close your Branch account:

Open the Branch app and tap on your profile icon
Go to Settings and tap on Close Account
Select a reason for closure from the menu
Enter your account password to confirm

Once you complete these steps, your Branch account will be immediately and permanently deactivated.

What Happens When You Close Your Account

Here’s what happens after closing a Branch account:

Your account profile and transaction history are deleted
You can no longer send/receive money or access account services
Pending transactions and payments will be canceled
Your remaining balance is withdrawn if bank linked, otherwise forfeited
You will no longer have access to the account

According to Branch, closed accounts cannot be reopened. You would need to create a brand new account to use Branch again.

How to Download Statements

Before closing your Branch account, download your transaction history for your records:

Go to Statements in your Branch app account menu
Tap on any statement period to view transactions
Tap the share icon in the top right
Choose to export the statement as a PDF or CSV file

Downloading statements provides important financial records from your Branch account.

How to Deactivate Instead of Close

Rather than permanently deleting your Branch account, you can temporarily deactivate it:

Go to Settings and tap Deactivate Account
Enter your password to confirm deactivation

When deactivated:

Your account is disabled but profile and data remain
You can still sign back in to reactivate the account
No transactions can occur until the account is reactivated

Deactivating puts your account on hold while preserving your information.

FAQs About How to Close, Delete or Deactivate your Branch Account Easily

How to Close, Delete or Deactivate your Branch Account Easily

1. Is closing my Branch account permanent?

Yes, Branch account closure is permanent. Once closed, accounts cannot be reopened and you would need to create a new one.

2. Can I get a refund for unused paid services after closure?

No, Branch will not issue refunds for any paid services or fees after you voluntarily close your account.

3. What happens to my personal data when I close my account?

Branch will delete all personal data associated with the closed account, including profile details, transaction history, linked accounts, contacts, etc.

4. How long does it take to permanently close a Branch account?

Branch accounts are closed immediately after confirming closure through the app. The closure takes effect right away.

5. Can I reopen my closed Branch account later?

No, once an account is closed it cannot be reopened. You would have to open a brand new Branch account instead.

6. Will closing my account also cancel any pending payments?

Yes, all pending and scheduled outgoing payments connected to the account will be canceled when it is closed.

7. What happens to my remaining Branch balance when I close an account?

You will be prompted to withdraw any funds to a linked bank account during closure. Any balance left is forfeited when the account closes.

8. Where can I find the option to close my Branch account?

The account closure setting is located in your account Settings. Tap your profile, go to Settings, and select Close Account.

9. Can I delete the Branch app without closing my account?

Yes, deleting the app does not close your account. You can reinstall the app and log back in using your account credentials.

10. How do I know if my account is fully closed after requesting closure?

Branch will send you email confirmation that your account has been permanently closed and deactivated after closure.

11. Is there a waiting period after requesting account closure?

No waiting is required, your Branch account will close immediately after submitting the request in the app.

12. What should I do before closing my Branch account permanently?

Before closure, withdraw funds, download statements, unlink connected accounts, and cancel any subscriptions/payments.

13. Can I temporarily deactivate my account instead of fully closing it?

Yes, you can temporarily deactivate your account while preserving your data. Your account can be reactivated anytime.

14. Why might I want to close my Branch account?

Reasons to close your account include security concerns, lack of use, consolidating finances, unsatisfactory service, switching apps, or legal requirements.

15. Who do I contact if I have issues closing my account?

If you have any problems deactivating your Branch account, please contact their customer support for help with closure.

Conclusion

Closing your Branch account permanently deletes your profile and data from their system. Make sure to take care of important account details before submitting the closure request. If you simply want to temporarily disable your account, deactivating is an option that allows you to easily reactivate the account later.

After reading this article now you know How to Close, Delete or Deactivate your Branch Account Easily.