How to Close, Delete or Deactivate your Easybuy Account Easily

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Hello Today we’ll be discussing on How to Close, Delete or Deactivate your Easybuy Account Easily.

Easybuy is a popular online retailer in Nigeria that offers purchase financing options to customers. With Easybuy, you can shop for various products and pay for them over 3-12 month installment plans.

To shop and access financing on Easybuy, you need to create an account. But there may come a time when you need to close, deactivate or delete your Easybuy account due to changing needs or dissatisfaction.

Closing your Easybuy account is thankfully quick and straightforward. In this comprehensive guide, we will outline the steps to easily close, deactivate or delete your Easybuy account. We will also provide tips and answer the top 15 frequently asked questions about Easybuy account closure.

Steps to Close Easybuy Account

Follow these simple steps to close your Easybuy account:

  1. Login to your Easybuy account on the website or mobile app
  2. Click on “My Account” and go to “Manage Account”
  3. Under Account Settings, click on “Close Account”
  4. Select a reason for closure from the dropdown menu
  5. Tick the box to agree to Terms and Conditions
  6. Click “Confirm” to complete Easybuy account closure

Once submitted, your Easybuy account will be immediately and permanently closed. Make sure any active orders or repayment plans are completed before closure.

Additional Account Closure Tips

Here are some additional tips when closing an Easybuy account:

  • Save all account statements and order invoices for records
  • Cancel any pending orders or subscriptions
  • Pay off any remaining repayment plan balances
  • Close Easybuy wallet and transfer out any balance
  • Delete Easybuy app from your mobile phone

Deactivating Your Easybuy Account

Instead of completely closing your Easybuy account, you can temporarily deactivate it while retaining your data. Here is how to deactivate your Easybuy account:

  1. Go to “My Account” and click “Manage Account”
  2. Under Account Settings, click on “Deactivate Account”
  3. Enter your account password to confirm deactivation

Your Easybuy account will be deactivated but can easily be reactivated by logging back in and entering updated information. Follow the closure tips as well.

Reactivating an Easybuy Account

To reactivate a deactivated Easybuy account, simply login with your credentials as normal. Easybuy will recognize your deactivated status and prompt you to enter updated personal and payment details to fully restore account access.

Benefits of Closing an Easybuy Account

Here are some benefits of closing your Easybuy account:

  • Avoid subscriptions and payments charged to your closed account
  • Stop impulse shopping and overspending
  • Consolidate finances into preferred bank
  • Enhanced privacy and security
  • No longer need to use Easybuy services

Who Needs to Close an Easybuy Account?

Here are some examples of when closing your Easybuy account may be prudent:

  • If you can no longer qualify for purchase financing
  • If your Easybuy account was hacked
  • If you are consolidating finances after marriage
  • If you are relocating outside of Nigeria
  • If you are unsatisfied with Easybuy’s services

FAQs On How to Close, Delete or Deactivate your Easybuy Account Easily

How to Close, Delete or Deactivate your Easybuy Account Easily

Let’s go over answers to the 15 most frequently asked questions about closing an Easybuy account:

1. How long does it take to close an Easybuy account?

Easybuy account closure takes just 1-2 minutes to complete. Simply confirm closure, and your account will be deactivated instantly.

2. Will my credit score be impacted if I close my account?

No, closing your Easybuy account does not directly affect your credit score or report.

3. Can I re-open my Easybuy account after closure?

Unfortunately, no. Once an Easybuy account is closed, it cannot ever be re-opened. You would need to create a brand new account.

4. What happens to pending orders or subscriptions if I close?

You must cancel any pending orders or active subscriptions before being able to close your Easybuy account.

5. Do I need to inform Easybuy before closing my account?

No, you can independently close your Easybuy account without contacting customer service.

6. Where can I find Easybuy account closure forms?

There are no physical forms required. Easybuy account closure is handled digitally through the website or app.

7. Can I delete my account instead of closing it?

No, account deletion is not possible. The only option is to permanently close your Easybuy account.

8. What happens to my Easybuy wallet balance when I close?

Make sure to withdraw any wallet balance before initiating account closure. Any funds left over will be forfeited.

9. Will my repayment plan be impacted if I close account?

Yes, any active repayment plans will be cancelled when you close the associated Easybuy account.

10. Can I get a check for account balance when closing?

No, Easybuy does not issue checks. You must withdraw any balance to your bank.

11. How do I know my account is fully closed?

You will receive an email confirmation immediately after your Easybuy account closure is successfully completed.

12. Can I still use old Easybuy gift cards after closure?

No, any Easybuy gift cards or attached wallet balances will become void after account closure.

13. Will my data be deleted when I close account?

No, your personal data and order history will still be retained by Easybuy after closure.

14. Can I close a joint Easybuy account alone?

For joint accounts, all account holders have to authorize closure before the account can be closed.

15. Is there any way to permanently delete an account?

No, complete account deletion is not possible. The only option is to close the account.

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Closing your Easybuy account is quick and straightforward if done through their website or app. Make sure to clear any pending orders, subscriptions, balances or repayment plans first. Consider whether to permanently close or temporarily deactivate the account based on your needs. Use this guide and FAQs to smoothly manage Easybuy account closure when required.

After reading this article now you know How to Close, Delete or Deactivate your Easybuy Account Easily.

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