How To Close or Deactivate Your Kuda Bank Account Easily

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Welcome, Today we’ll be discussing on How To Close or Deactivate Your Kuda Bank Account Easily.

Kuda Bank is a popular digital bank in Nigeria that offers easy signup, zero maintenance fees, free transfers, free debit cards, and competitive interest rates. While most customers are satisfied with Kuda’s services, you may reach a point where you need to close or deactivate your Kuda account.

Closing your bank account is an important financial decision that shouldn’t be taken lightly. In this comprehensive guide, we’ll walk you through the steps to easily close or deactivate your Kuda bank account.

Benefits of Closing Your Kuda Account

Here are some of the top reasons you may want to close your Kuda bank account:

  • You’re moving to another bank with better rates or features
  • You no longer need the extra account
  • You’re unhappy with Kuda’s services
  • You’re relocating abroad
  • You want to consolidate finances into one account

How To Close Your Kuda Bank Account

Follow these steps to close your Kuda bank account:

  1. Log in to your Kuda account on the mobile app or website.
  2. Go to your Profile and click on “Close Account”.
  3. Select your reason for closing the account from the dropdown menu.
  4. Tick the box to confirm account closure.
  5. Click on “Continue” to proceed.
  6. Enter your BVN number when prompted to confirm your identity.
  7. Review the Terms and Conditions and accept them.
  8. Click on “Close Account”.

It’s that simple! Kuda will immediately close your account and email you confirmation. The process typically takes 7-10 days. You’ll get instructions on where to return your Kuda debit card(s).

How To Deactivate Your Kuda Account

If you don’t want to fully close your Kuda account, you can temporarily deactivate it instead:

  1. To deactivate your Kuda account, you can follow these steps:
  2. Alternatively, you can send an email to requesting that your account be deactivated. …
  3. It’s important to note that once your Kuda account is deactivated, you will no longer be able to access your funds or use any Kuda services.Go to your Profile and click on “Deactivate Account”.

Your Kuda account will now be deactivated. You can reactivate it anytime by logging back in. Deactivating pauses access to your account without actually closing it.

Tips for Closing Your Kuda Account Smoothly

Follow these tips to ensure the account closure process is smooth and headache-free:

  • Withdraw or transfer funds – Empty your Kuda account balance first.
  • Destroy cards – Cut up any active Kuda debit cards.
  • Cancel mandates – Inform any linked payees to stop payments to the closing account.
  • Update info – Change your account details with employers, insurers, etc.
  • Check activity – Review recent transactions to catch any you forgot.
  • Download statements – Keep e-statements for future reference.

Important Things To Know Before Closing Your Kuda Account

Before you close out your Kuda account, be aware of these key points:

  • You must have a zero account balance to close your account.
  • All linked debit cards will be immediately deactivated.
  • Your account profile and transaction history will be erased.
  • You won’t be able to reopen the same account.
  • Loans or credit accounts with Kuda will impact account closure.
  • You cannot partially close a joint account – both parties must consent.
  • How To Close or Deactivate Your Kuda Bank Account Easily

FAQS About How To Close or Deactivate Your Kuda Bank Account Easily

1. Are there any fees to close my Kuda account?

No, Kuda does not charge any fees to close an account.

2. How long does it take to close a Kuda account?

It typically takes 7-10 business days to fully close a Kuda account after you submit the request.

3. Can I reopen my closed Kuda account later?

No, once a Kuda account is closed it cannot be reopened. You’d have to open a brand new account.

4. What happens to pending transactions when I close my account?

Any pending transactions will be cancelled when you close the account. Make sure everything is settled first.

5. Do I need to return my Kuda debit card?

Yes, Kuda will provide details on returning any active debit cards linked to the closed account.

6. Can I get a check for my remaining Kuda account balance?

No, you need to fully withdraw or transfer out the balance when closing your Kuda account.

7. How is closing a joint account different?

For joint accounts, both account holders must consent to closure. The account cannot be partially closed.

8. Can I reactivate a deactivated Kuda account?

Yes, you can easily reactivate a deactivated Kuda account anytime by logging back in.

9. Will deactivating my Kuda account affect direct deposits?

Yes, any scheduled direct deposits will stop when your account is deactivated.

10. How long does deactivating a Kuda account take?

Deactivating your Kuda account takes effect immediately after you confirm the request.

11. What happens to my transaction history if I deactivate?

Your account history and details will be saved if you deactivate. They will be erased when you close the account.

12. Can I still use my Kuda debit card if I deactivate?

No, your Kuda cards will be deactivated as soon as you deactivate your account.

13. Is there a fee to reactivate my Kuda account?

No, Kuda does not charge any fee to reactivate a deactivated account.

14. Will my direct debits stop if I just deactivate?

Yes, any mandates set up on your account will discontinue when you deactivate it.

15. How do I change the account my salary gets paid into?

Inform your employer’s payroll department of your new account details so they can update your salary payments.

The Bottom Line

We hope this guide gave you a clear overview of how to easily close or deactivate your Kuda bank account. Closing your account is quick and straightforward if you follow the proper steps.

Be sure to settle any pending payments, withdraw your balance, and redirect any automated debits before submitting the closure request. If you just need to temporarily pause your account, deactivating is a good option.

With this advice, you can smoothly switch away from Kuda if needed. Just be absolutely certain, as reopening a closed account is not possible. For any other questions, Kuda’s customer service can assist you.


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Closing or deactivating your Kuda Bank account can be simple if you follow the steps outlined in this article. However, before you do so, it is important to consider any pending transactions, transfer any remaining funds, and cancel any automatic payments. If you have any questions or concerns, please do not hesitate to contact Kuda Bank’s customer support for assistance.

After reading this article know you How To Close or Deactivate Your Kuda Bank Account Easily.

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