Welcome Today I’ll be discussing How to Deactivate, Close or Delete UBA Mobile App and Internet Banking Account.
United Bank for Africa (UBA) offers their customers mobile and internet banking access for convenient account management. However, you may need to deactivate, close, or delete this online banking access at some point.
Reasons to Close UBA Online Banking
Here are some common reasons for closing UBA mobile or internet banking access:
- You no longer need online banking services
- You have security concerns and want to minimize access points
- You are consolidating bank accounts and leaving UBA
- You are unsatisfied with UBA’s online banking services
- You are relocating abroad and closing your UBA account
How to Deactivate UBA Mobile App
To temporarily deactivate the UBA Mobile App:
- Open the UBA Mobile App and go to Settings
- Choose ‘Deactivate Account’
- Enter your PIN to confirm deactivation
Your app access will be disabled but your account remains open. Reactivate by logging back in.
How to Deactivate UBA Internet Banking
To deactivate UBA Internet Banking:
- Login to the UBA Internet Banking portal
- Go to User Settings and choose ‘Deactivate’
- Enter details and OTP as prompted to deactivate
Your internet banking access will be disabled but you can reactivate by logging back in.
How to Close UBA Mobile App Access
To permanently close your UBA Mobile App access:
- Contact UBA customer service
- Inform them you wish to close mobile app access
- Provide personal details for verification
- Follow any steps as instructed by the agent
UBA will guide you through their process to formally close mobile app access. Your account remains open.
How to Close UBA Internet Banking Access
To permanently close UBA Internet Banking access:
- Contact UBA customer service
- Inform them you want to close internet banking access
- Verify your identity by providing details
- Follow the agent’s instructions to complete closure
UBA will have a formal process to terminate your internet banking access while keeping your account open.
How to Delete UBA Online Banking
You cannot fully delete your UBA online banking profiles yourself. As your bank, they need to maintain records of all activity.
But you can essentially delete access by:
- Formally closing mobile and internet banking access
- Removing the app and clearing saved passwords
- Never using UBA online services again
After an extended inactive period, you may be able to request deletion. But it is not guaranteed.
What Happens When You Deactivate UBA App
When you deactivate the UBA Mobile App:
- You cannot access mobile banking features
- Your account remains open and functional
- Your account data is unchanged
- You can reactivate mobile app access when needed
What Happens When You Close UBA App Access
When you formally close mobile app access with UBA:
- Your app login credentials are terminated
- You cannot use the mobile app for banking
- Your underlying bank account remains fully open
- You must contact UBA to restore mobile app access
Steps Before Closing UBA Online Banking
Before closing online banking access, make sure you:
- Save any online statements needed for records
- Complete any pending transfers or payments
- Notify any linked accounts/billers
- Uninstall mobile app and clear saved passwords
FAQs OnHow to Deactivate, Close or Delete UBA Mobile App and Internet Banking Account
Can I delete my UBA online banking profile myself?
No, only UBA can fully delete your online profiles after you formally close access. There is no self-service deletion option for security reasons.
What happens if I just deactivate online banking?
Temporarily deactivating online banking access disables the services but does not impact your actual bank account, which remains open.
Do I need to visit a branch to close online banking?
No, you can close UBA online banking access by contacting their customer service team directly without visiting a physical branch.
Can I reactivate online banking after closing it?
Yes, you can contact UBA customer service at any time after closure to request reactivation of your mobile or internet banking access, provided your account remains open.
Does closing online access affect my account status?
No, closing only your online banking access does not close or alter your actual UBA bank account. Your account remains fully open and functional for in-branch banking.
Can You Reopen Closed UBA App Access?
Yes, you can contact UBA customer service at any time after closure to request reactivation of your mobile app access, as long as your account remains open.
Does Closing Online Access Close UBA Account?
No, simply closing or deactivating mobile or internet banking does not close your actual UBA bank account. It only restricts online access. Your account remains fully open and functional for in-branch use.
Can You Delete Online Banking Without Contacting Bank?
No, only UBA can delete your online profiles after formally closing access. There is no self-service deletion option. You must contact them and request deletion after extended inactive periods.
Are There Risks to Deactivating Online Banking?
There are few risks to temporarily deactivating online access. Just be aware you cannot view balances or make online transactions during deactivation. Reactivate when you need to utilize the online services again.</p
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Conclusion
UBA support to properly close online banking access when required. Deactivating or remaining dormant are alternatives to permanent closure. But only UBA can delete access after long periods of inactivity.
After reading this blog you know How to Deactivate, Close or Delete UBA Mobile App and Internet Banking Account.
