Hello, Today I’ll be discussing On How to Deactivate, Close or Delete Zenith Bank Mobile App and Internet Banking Account.
Zenith Bank offers their customers in Nigeria mobile and internet banking access for convenient account management. However, you may need to deactivate, close, or delete this online banking access at some point.
Reasons to Close Zenith Bank Online Banking
Here are some common reasons for closing Zenith Bank mobile or internet banking access:
- You no longer need online banking services
- You have security concerns and want to minimize access points
- You are switching banks and closing your Zenith account
- You are unsatisfied with Zenith’s online services
- You are relocating abroad and no longer need the account
How to Deactivate Zenith Bank Mobile App
To temporarily deactivate the Zenith Bank Mobile App:
- Open the Zenith Bank Mobile App and go to Settings
- Choose ‘Deactivate Account’
- Enter your PIN to confirm deactivation
Your app access will be disabled but your account remains open. Reactivate by logging back in.
How to Deactivate Zenith Bank Internet Banking
To deactivate Zenith Bank Internet Banking:
- Login to the Zenith Bank Internet Banking portal
- Go to User Settings and choose ‘Deactivate’
- Enter details and OTP as prompted to deactivate
Your internet banking access will be disabled but you can reactivate by logging back in.
How to Close Zenith Bank Mobile App Access
To permanently close your Zenith Bank Mobile App access:
- Contact Zenith Bank customer service
- Inform them you wish to close mobile app access
- Provide personal details for verification
- Follow any steps as instructed by the agent
Zenith Bank will guide you through their process to formally close mobile app access. Your account remains open.
How to Close Zenith Bank Internet Banking Access
To permanently close Zenith Bank Internet Banking access:
- Contact Zenith Bank customer service
- Inform them you want to close internet banking access
- Verify your identity by providing details
- Follow the agent’s instructions to complete closure
Zenith Bank will have a formal process to terminate your internet banking access while keeping your account open.
How to Delete Zenith Bank Online Banking
You cannot fully delete your Zenith Bank online banking profiles yourself. As your bank, they need to maintain records of all activity.
But you can essentially delete access by:
- Formally closing mobile and internet banking access
- Removing the app and clearing saved passwords
- Never using Zenith Bank online services again
After an extended inactive period, you may be able to request deletion. But it is not guaranteed.
What Happens When You Deactivate Zenith Bank App
When you deactivate the Zenith Bank Mobile App:
- You cannot access mobile banking features
- Your account remains open and functional
- Your account data is unchanged
- You can reactivate mobile app access when needed
What Happens When You Close Zenith Bank App Access
When you formally close mobile app access with Zenith Bank:
- Your app login credentials are terminated
- You cannot use the mobile app for banking
- Your underlying bank account remains fully open
- You must contact Zenith Bank to restore mobile app access
Steps Before Closing Zenith Bank Online Banking
Before closing online banking access, make sure you:
- Save any online statements needed for records
- Complete any pending transfers or payments
- Notify any linked accounts/billers
- Uninstall mobile app and clear saved passwords
FAQs On How to Deactivate, Close or Delete Zenith Bank Mobile App and Internet Banking Account
Can I delete online banking without contacting the bank?
No, only Zenith Bank can fully delete your profiles after formally closing access. There is no self-service deletion option.
What happens if I just deactivate online banking?
Temporarily deactivating online banking access disables the services but does not impact your actual bank account, which remains open.
Do I need to visit a branch to close online banking?
No, you can close Zenith Bank online banking access by contacting their customer service team directly without visiting a physical branch.
Can I reactivate online banking after closing it?
Yes, you can contact Zenith Bank customer service at any time after closure to request reactivation of your mobile or internet banking access, provided your account remains open.
Does closing online access affect my account status?
No, closing only your online banking access does not close or alter your actual Zenith Bank account. Your account remains fully open and functional for in-branch banking.
Can You Reopen Closed Zenith Bank App Access?
Yes, you can contact Zenith Bank customer service at any time after closure to request reactivation of your mobile app access, as long as your account remains open.
Does Closing Online Access Close Zenith Account?
No, simply closing or deactivating mobile or internet banking does not close your actual Zenith Bank account. It only restricts online access. Your account remains fully open and functional for in-branch use.
Can You Delete Online Banking Without Contacting Bank?
No, only Zenith Bank can delete your online profiles after formally closing access. There is no self-service deletion option. You must contact them and request deletion after extended inactive periods.
Are There Risks to Deactivating Online Banking?
There are few risks to temporarily deactivating online access. Just be aware you cannot view balances or make online transactions during deactivation. Reactivate when you need to utilize the online services again.
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Conclusion
Zenith Bank support to properly close online banking access when required. Deactivating or remaining dormant are alternatives to permanent closure. But only Zenith Bank can delete access after long periods of inactivity.
After reading this article now you know How to Deactivate, Close or Delete Zenith Bank Mobile App and Internet Banking Account
