Welcome, in this blog we’ll talk about How to Delete, Close and Deactivate My Opay Account without stress.
OPay is a leading fintech platform in Nigeria that offers a range of digital financial and mobility services through its mobile app.
With millions of users, closing or deactivating your OPay account is an important process that requires following certain steps.
This article provides a detailed guide on how to easily delete, close or temporarily deactivate your OPay account.
It covers the account closure process, recovery of leftover funds, alternative accounts and answers common questions around account deactivation.
About OPay
OPay is a mobile payment service founded in 2018 by Norwegian company Opera. It started operations in Nigeria and has its headquarters in Lagos.
OPay launched its payment service in August 2018. It gained rapid popularity in Nigeria due to the convenience of its mobile money app. By 2019, OPay had over 5 million users in the country.
In addition to payments, OPay expanded to offer services like ride-hailing, food delivery, lending, investment and more. It has an agent network of over 40,000 across Nigeria to facilitate cash transactions.
As of 2022, OPay had processed over $2 billion in transactions and served over 15 million customers in Nigeria. The fintech company has received funding from global investors like Softbank.
Reasons for Closing OPay Account
Here are some common reasons you may want to delete or deactivate your OPay account:
- You no longer need to use any OPay services
- Moving to another digital payments provider
- Concerns over security of account
- Too many promotional emails/messages from OPay
- Dormant account not being used anymore
- Shared account that you no longer use
- Temporary deactivation for a certain period
Account Deletion Process on OPay
Follow these step-by-step instructions to delete your OPay account:
- Login to your OPay app and go to profile settings.
- Under the Security section, choose to delete your OPay account.
- You will get a popup message asking for confirmation of account deletion.
- Go through the implications of account deletion highlighted on the page.
- If you wish to proceed, enter your OPay account password and click Confirm Deletion.
- Your OPay account will be permanently deactivated and deleted from OPay’s system.
- Withdraw any leftover funds in your OPay wallet prior to deletion.
- All your OPay services will get deactivated and you won’t be able to login again.
Withdrawing Remaining Funds
Before deleting your OPay account, ensure you withdraw any remaining funds in your OPay wallet through the following ways:
- Cash out at an OPay agent location near you
- Transfer from OPay wallet to your bank account
- Use the funds to pay bills or top up airtime/data
If you are unable to withdraw funds due to account deletion, contact OPay customer care for assistance.
Deactivating Your OPay Account
As an alternative to permanent deletion, you can temporarily deactivate your OPay account if you plan to use it again in future. Follow these steps:
- Login and go to Profile settings
- Tap on ‘Deactivate my account’
- Confirm deactivation by entering your account password
- Your OPay account will be deactivated within 24 hours
- You can reactivate by simply logging in again with your credentials
Alternatives to Closing OPay Account
Instead of closing your OPay account completely, consider these alternatives:
- Disable promotional notifications within OPay settings
- Withdraw funds and stop using services without deactivating account
- Maintain account in inactive status in case needed later
- Switch to other payment apps but retain OPay account
FAQs on How to Delete, Close and Deactivate My Opay Account without stress
Here are some answered frequently asked questions about How to Delete, Close and Deactivate My Opay Account without stress.
Does OPay allow complete account deletion?
Yes, OPay has an account deletion option under Profile Settings to permanently deactivate your account.
Can I reactivate my deleted OPay account in future?
No, once an OPay account is deleted it cannot be reactivated or used again in future.
What happens to money in my OPay wallet if I delete account?
Be sure to withdraw any leftover funds before deleting your account. Contact OPay support if you are unable to withdraw funds.
Will my OPay debit card still work after deleting account?
No, your OPay debit card will be deactivated once your main OPay account is deleted.
Can I temporarily deactivate my OPay account?
Yes, go to Profile > Deactivate my account to temporarily disable your OPay account instead of permanent deletion.
Is there a waiting period to delete OPay account after requesting closure?
No wait is required. Your OPay account gets instantly and permanently deactivated upon confirming deletion.
Will my credit history with OPay be impacted if I close my account?
Yes, closing your OPay account can adversely impact your credit profile with them.
Can I delete selective OPay services without closing entire account?
No, you cannot delete individual OPay services. You can only deactivate the entire OPay account.
What details do I need to provide to delete my OPay account?
You will need to enter your registered mobile number and account password to authenticate and confirm OPay account deletion.
Is there any way to download my OPay transaction history before closing account?
Yes, you can download your OPay statements from the app before deleting your account permanently.
What happens to my pending OPay transactions if I delete my account?
Ensure all transactions are completed before initiating account deletion. Pending transactions may fail if account is closed.
Can I directly contact OPay to help close my account?
No, you need to go through the account deletion process within the OPay app. Contact them only if facing issues.
Will OPay notify me if someone tries to access my deleted account?
Once an OPay account is deleted, it cannot be accessed again. No further notifications will be sent.
How long does OPay take to delete account after request is submitted?
OPay account deletion is instant and happens immediately when you confirm the account closure process.
If I owe OPay money, can I still delete my account with them?
You need to first repay any outstanding dues before being allowed to delete your OPay account.
Conclusion
Deleting your OPay account is a quick and straightforward process that can be completed entirely within the OPay app. Be sure to withdraw any wallet balance and download transaction history before initiating account closure.
For temporary deactivation, use the deactivate option instead of permanent deletion.
With multiple digital payment options available today, closing your OPay account is simple in just a few clicks.
And now here is How to Delete, Close and Deactivate My Opay Account without stress. Read more on PalmPay, and how to create an account.
