Hello Today we’ll be discussing On How to Set SMS Alert on Moniepoint.
Moniepoint is a popular mobile money app in Nigeria that allows you to make financial transactions, transfer funds, and manage your money digitally. A useful feature Moniepoint provides is the ability to set up SMS alerts for your account activity.
Getting SMS notifications can help you monitor your Moniepoint account closely for withdrawals, deposits, airtime purchases, or any other transactions. This way you stay aware of account usage in real-time and can quickly spot unauthorized or suspicious activity.
This article provides a step-by-step guide on how to activate SMS alerts on the Moniepoint app. We look at the types of alerts available, setting alert frequency and thresholds, deactivating alerts, and answer common questions about Moniepoint SMS notifications.
Benefits of Moniepoint SMS Alerts
Here are some key benefits of enabling SMS alerts for your Moniepoint account:
- Get instant SMS notifications when transactions occur
- Quickly identify any suspicious or mistaken transactions
- Monitor account balance and activity without logging in
- Added security beyond just app PINs and passwords
- Helps you respond faster to any unauthorized transactions
Types of SMS Alerts on Moniepoint
There are 5 main types of SMS alerts offered by Moniepoint currently:
- Transaction Alerts: Get SMS for all transactions including transfers, withdrawals, deposits etc.
- Balance Alerts: Receive SMS when account balance goes below or above set limits.
- Airtime Alerts: Get SMS for any airtime purchased from your Moniepoint wallet.
- Beneficiary Alerts: Get notified when receiving money from another Moniepoint user.
- Personalization Alerts: Get SMS when any changes are made to your Moniepoint profile or personal details.
Step 1: Launch the Moniepoint App
First, open the Moniepoint app on your mobile phone. Make sure you already have a registered account.
Login to your Moniepoint account with your phone number and password if not logged in automatically.
Step 2: Go to Profile Settings
From the Moniepoint app home screen, tap on your profile icon at the top left. This opens your Moniepoint profile.
Next tap on “Settings” on your profile which leads you to your account settings page.
Step 3: Tap on “Manage Alerts”
Under “Preferences” in your Moniepoint account settings, tap on the “Manage Alerts” option.
This opens the alerts management page to configure SMS notifications.
Step 4: Toggle Alerts On
On the alerts management page, tap on the toggle switch next to each alert to enable it. The toggle will turn green when activated.
Make sure all the alerts you want are toggled on and green colored.
Step 5: Choose Alert Frequency
Next to each enabled alert, tap the frequency dropdown menu. Select how often you want to receive that alert.
You can choose “Per Transaction”, “Daily”, “Weekly” or “Monthly” frequency for most alert types.
Step 6: Set Thresholds for Balance Alerts
For balance alerts, tap “Set Threshold” and enter the minimum and maximum account balance that will trigger SMS when crossed.
Set appropriate threshold amounts based on your usage.
Step 7: Save Alert Settings
Once you have configured your desired alerts and frequencies, tap “Save” to apply changes.
You will now start getting SMS alerts from Moniepoint based on your settings.
How to Turn Off Moniepoint SMS Alerts
To deactivate alerts, follow these steps:
- Go to the alerts management page in your Moniepoint app.
- Tap the toggle switches to turn any alerts you want to disable from green to gray.
- Tap “Save” to apply and deactivate those alerts.
You will stop getting SMS notifications for any disabled alerts.
Receiving Moniepoint SMS Alerts When Traveling Abroad
When you travel overseas, you can continue receiving uninterrupted SMS alerts for your Moniepoint account if you have international roaming activated on your mobile network. However, standard roaming charges will apply from your mobile operator for any SMS received while abroad.
To avoid excessive roaming fees, consider the following options:
- Enable email notifications in Moniepoint app for your transaction alerts instead of SMS while traveling.
- Contact your local mobile carrier and purchase an international roaming package for the duration of your trip.
- Disable non-critical SMS alerts like marketing messages to minimize roaming costs.
- Connect to free WiFi at airports, hotels etc and disable roaming – you’ll still get SMS alerts over WiFi.
- Consider purchasing a local prepaid SIM card and using it for data/SMS when traveling internationally.
Securing Your Moniepoint SMS Alerts
It’s important to keep your SMS alerts secure so that only you are accessing notifications for your Moniepoint transactions and account activity when they come in. Here are some tips:
- Use a password, PIN or fingerprint lock on your mobile device.
- Don’t share or forward any SMS alerts received from Moniepoint to others.
- Clear all Moniepoint SMS alerts from your messaging app after reading them.
- Contact Moniepoint support if your registered mobile number for SMS alerts gets compromised.
- Set the alerts to only display the last 4 digits of any account numbers referenced.
- Avoid displaying previews of new SMS alerts on your phone’s lock screen.
Troubleshooting Moniepoint SMS Alerts
If you are having issues receiving Moniepoint SMS alerts, try the following troubleshooting steps:
- Confirm that SMS alerts are enabled properly in your Moniepoint app settings.
- Check if you have sufficient SMS balance/credit on your mobile plan.
- Restart your mobile device and recheck for any pending SMS alerts.
- Clear cache/data for your default SMS messaging app.
- Try toggling airplane mode on and off to refresh network connectivity.
- Contact your local mobile carrier and check if there are any SMS delivery issues to your number.
- Check if you have any third party SMS blocking apps that may be inadvertently blocking Moniepoint alerts.
If issues persist, contact Moniepoint support for further assistance in troubleshooting and fixing lost alerts.
FAQs OnHow to Set SMS Alert on Moniepoint
Is there any charge for Moniepoint SMS alerts?
Moniepoint SMS alerts are free. But regular SMS fees from your mobile provider may apply.
How soon will I get transaction SMS alerts?
You will receive instant SMS notifications within seconds whenever transactions occur on your Moniepoint account.
Can I customize the SMS alert text messages?
No, the alert message content cannot be customized currently. You will get standardized SMS from Moniepoint.
Do Moniepoint SMS alerts work when travelling abroad?
Yes, if you have international roaming active you can continue receiving Moniepoint SMS alerts without interruption when overseas.
Is there any limit to the number of SMS alerts sent?
No, Moniepoint does not limit the number of SMS alerts sent. You will receive notifications for all account activity.
What happens if I change my phone number on Moniepoint?
If you update your mobile number in your Moniepoint profile, the SMS alerts will automatically begin going to the new number.
Can I set alerts for specific transactions only?
No, the SMS alerts are generalized by transaction type and not customizable for specific transactions currently.
How do I update my mobile number for Moniepoint SMS alerts?
Log into your Moniepoint mobile app, go to your profile, click edit, enter your new mobile number and save changes. SMS alerts will automatically start going to the new number.
Can I set SMS alerts for regular scheduled transactions?
Currently, SMS alerts cannot be customized for specific transactions. You get notifications based on transaction type and thresholds only.
Is there a character limit for Moniepoint SMS alert messages?
Yes, given standard SMS text limits, alert messages may be truncated after a certain character length like 160 characters.
Can I disable SMS alerts temporarily if I’m abroad?
Yes, you can toggle off certain SMS alert types before traveling internationally and re-enable them once you are back home to avoid roaming costs.
How do I clear old SMS alerts from Moniepoint on my phone?
Open your messaging app, go to the conversation thread with Moniepoint, long press on old alerts and delete them permanently. This frees up space.
Can I set SMS alerts on minor accounts owned by my child?
As the primary account holder, you can activate SMS alerts for any minor accounts you open and manage on behalf of your child below 18 years old.
Will I stop getting SMS alerts if I change my phone?
No, you can seamlessly continue getting alerts on your new phone by simply installing the Moniepoint app and logging into your account after changing devices.
Can I get SMS alerts for failed transactions too?
Currently SMS alerts are only sent for successful transactions based on your settings. Failed/declined transactions do not trigger an alert.
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Conclusion
We hope this guide has helped explain how to easily set up SMS alerts on your Moniepoint account. Enabling notifications can provide an extra layer of security and control to monitor your account in real-time. Be sure to customize alerts to best suit your needs. Contact Moniepoint support if you have any other queries about managing SMS alerts.
After reading this blog you know How to Set SMS Alert on Moniepoint.
