How to Set SMS Alert on Palmpay

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Hello and Welcome Today we’ll be discussing On How to Set SMS Alert on Palmpay.

Palmpay is a leading mobile banking app in Nigeria that allows you to make financial transactions, transfer funds, and manage your money digitally. An useful feature Palmpay offers is SMS alerts that notify you of account activity.

Getting SMS alerts can help you closely monitor your Palmpay account for any withdrawals, deposits, airtime purchases, or other transactions. This way you stay aware in real-time of how your account is being used and can quickly spot any suspicious or unauthorized activity.

This guide will show you how to activate SMS alerts on the Palmpay app step-by-step. We will look at the types of alerts available, setting alert frequency and thresholds, turning off alerts, and answer common questions about Palmpay SMS notifications.

Benefits of Palmpay SMS Alerts

Here are some key benefits of setting SMS alerts on your Palmpay account:

  • Get real-time notifications whenever transactions occur
  • Quickly become aware of any suspicious or fraudulent transactions
  • Track your account balance and usage without logging in
  • Added security beyond just app PINs and passwords
  • Helps you identify and respond to any mistaken transactions quickly

Types of SMS Alerts on Palmpay

There are 5 main categories of SMS alerts available on Palmpay currently:

  1. Transaction alerts: Get SMS for all transactions including transfers, withdrawals, deposits, payments etc.
  2. Balance alerts: Receive SMS when account balance goes below or above your set limits.
  3. Airtime alerts: Get notifications for any airtime bought from your Palmpay wallet.
  4. Beneficiary alerts: Get SMS whenever you receive money into your Palmpay account from another user.
  5. Personalization alerts: Receive SMS when changes are made to your Palmpay profile or personal details.

Step 1: Launch the Palmpay App

How to Set SMS Alert on Palmpay

Firstly, open the Palmpay app on your mobile phone. Make sure you already have a registered account.

Log into your Palmpay account with your phone number and password if you are not logged in automatically.

Step 2: Go to Profile Settings

From the Palmpay app home screen, tap on your profile icon at the top left. This will open your Palmpay profile.

Next tap on “Settings” on your profile which will lead you to your account settings page.

Step 3: Tap on “Manage Alerts”

Under “Preferences” in your Palmpay account settings, tap on the “Manage Alerts” option.

This will open the alerts management page to configure SMS notifications.

Step 4: Toggle Alerts On

On the alerts management page, tap on the toggle switch next to each type of alert to enable it. The toggle will turn green.

Make sure all the alerts you want to activate are toggled on and green colored.

Step 5: Choose Alert Frequency

Next to each enabled alert, tap on the frequency dropdown menu. Select how often you want to receive that alert.

You can choose “Per Transaction”, “Daily”, “Weekly” or “Monthly” frequency for most alert types.

Step 6: Set Thresholds for Balance Alerts

For balance alerts, tap on “Set Threshold” and enter the minimum and maximum account balance that will trigger SMS notifications when crossed.

Choose threshold amounts that best suit your usage and preferences.

Step 7: Save Alert Settings

Once you have configured all your desired alerts and frequencies, tap on “Save” at the bottom to apply changes.

You will now start receiving SMS alerts from Palmpay based on your customized settings.

How to Turn Off Palmpay SMS Alerts

To disable alerts, follow these steps:

  1. Go to the alerts management page in your Palmpay app.
  2. Tap on the toggle switches to turn any alerts you want to turn off from green to gray.
  3. Tap on “Save” to apply and deactivate those alerts.

You will stop getting SMS for any alerts disabled this way.

FAQs On How to Set SMS Alert on Palmpay

How to Set SMS Alert on Palmpay

Is there any charge for Palmpay SMS alerts?

Palmpay SMS alerts are free. But standard network SMS fees from your mobile operator may apply.

How soon will I get SMS notifications for transactions?

You will receive instant SMS alert within seconds of any transaction, activity or balance change on your Palmpay account.

Can I customize the SMS alert messages from Palmpay?

No, the alert text content cannot be customized currently. You will get standardized SMS messages from Palmpay.

Do Palmpay SMS alerts work when I travel abroad?

Yes, if you have international roaming activated you will continue receiving Palmpay SMS alerts without interruption when travelling overseas.

Is there any limit to the number of SMS alerts sent by Palmpay?

No, Palmpay does not impose limits on SMS alerts. You will get notifications for all account activity based on your settings.

What happens if I change my phone number linked to Palmpay?

If you update your mobile number in your Palmpay profile, the SMS alerts will automatically start going to the new number.

Can I set alerts for specific transactions only?

No, the SMS alerts are generalized by transaction type and not customizable for specific transactions.

How do I check my active alerts and alert history?

Go to “Manage Alerts” in your Palmpay app settings to see enabled alerts and your alert delivery history.

Do Palmpay SMS alerts work on all phone types?

Yes, as long as your phone can receive SMS messages, you can get Palmpay SMS alert notifications on any phone model.

Can I set email alerts instead of SMS alerts?

Currently, Palmpay only offers SMS-based alerts to registered mobile numbers. Email notifications are not supported at this time.

What happens when I switch to a new phone?

Simply installing Palmpay and logging into your account on your new phone will enable alerts to start going to your new phone number automatically.

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We hope this guide has helped you learn how to easily activate useful SMS alerts for your Palmpay account. Alerts provide an extra layer of security and control to monitor your account activity in real-time.

Be sure to customize alerts to best meet your specific needs. Contact Palmpay support if you have any other queries about managing SMS notifications.

After reading this blog you know about How to Set SMS Alert on Palmpay.

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