Welcome Today we’ll be discussing On Forgot my First Bank Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover First Bank Mobile app and Internet banking Password and Pin.
First Bank of Nigeria is the country’s premier financial institution with millions of customers. Its digital banking platforms like FirstMobile and FirstOnline provide convenient any time, anywhere banking. But forgetting your account login details can block access, leading to frustration.
FirstBank has been at the forefront of promoting digital banking and financial inclusion in Nigeria for over 3 decades. It launched FirstMobile back in 2013 and FirstOnline internet banking in 2008.
These pioneering platforms allow customers to conveniently carry out transactions using their smartphones or computers 24/7. But the added convenience comes with needing to remember passwords and PINs to access your money.
If at any time you forget your First Bank mobile or online banking login credentials, there’s no need to panic. FirstBank provides fast and simple password/PIN reset methods that you can use from the comfort of your home to regain entry in minutes.
This guide will explore step-by-step how to reset your First Bank app or online banking forgotten password and PIN using OTPs, security questions and the Password Manager feature.
Resetting Your Forgotten First Mobile App Password
If you’re like most people, you’ve forgotten a password before. It happens! Follow these simple steps to reset your FirstMobile app password if you ever forget it:
- Open the FirstMobile app on your phone
- On the login screen, tap “Forgot Password?”
- Select your preferred reset method – via OTP or security questions
- For OTP method, enter your registered phone number to receive the passcode
- Input the OTP sent to your phone via SMS to verify identity
- Create a new password and confirm to reset
- Login seamlessly with your new password
By having access to your registered mobile number, you can use the OTP method to reset your forgotten app password and regain access within 5 minutes, without having to visit a branch.
Resetting Your FirstBank Online Banking Password
Similar to the mobile app, FirstBank has also made it super convenient to reset your forgotten internet banking password yourself online. Follow these steps:
- Go to the FirstOnline login page
- Click “Forgot password”
- Enter your registered User ID
- Choose to reset password via OTP or security questions
- Verify identity by entering OTP sent to your phone or answer questions correctly
- Create new password and submit
- Login seamlessly with new password
Once you have your registered phone number or can answer your security questions, you can use FirstBank’s online password reset to get back into your internet banking within minutes. Convenient and stress-free!
Resetting Your Forgotten First Bank Mobile/Online Banking PIN
Apart from your password, you’re also issued a 4-digit PIN when you activate your FirstMobile or FirstOnline profile. Forgetting this PIN can also block access, but resetting it is straightforward using any of these methods:
- Via OTP – Contact First Contact, verify identity, receive OTP on mobile, enter OTP to reset PIN
- Security questions – Answer questions correctly after identity verification to reset PIN
- Physical reset – Visit branch with ID to fill out PIN reset form and collect new PIN in 1-2 days
Resetting your forgotten FirstBank app or online banking PIN via OTP or security questions is fast and convenient. You regain access almost instantly without branch visits.
Changing Your First Bank Mobile and Online Banking Password
Apart from resetting a forgotten password, it’s also important you periodically change your First Bank mobile and internet banking passwords as a security best practice.
For FirstMobile, go to Profile > Change Password. Input your current password, new password and confirm. The change takes effect immediately.
To change your FirstOnline password, login and go to Preferences > Change Password. Fill in current password and new password to update credentials.
Proactively changing your FirstBank app and online banking passwords regularly enhances safety and prevents unauthorized access to your money.
Using FirstBank Password Manager
FirstBank recently launched Password Manager, an advanced tool that lets you securely store all your passwords and auto-fill them on apps/sites.
To set up Password Manager:
- Login to FirstMobile or FirstOnline
- Go to Password Manager and create one strong master password for all your logins
- Use Password Manager to generate strong random passwords for each of your sites and apps
- Password Manager will autofill passwords as you login to different platforms
This eliminates the hassle of remembering multiple passwords. Just create and remember one strong master password and Password Manager handles the rest automatically!
Tips to Avoid Forgetting FirstBank Account Credentials
Use these tips to avoid the hassle of forgetting your FirstMobile/FirstOnline password or PIN:
- Save passwords securely using a vault app or written down privately
- Create strong randomized passwords using special characters
- Change passwords and PIN periodically – every 2-3 months
- Enable facial recognition/fingerprint logins for added security
- Know your security question answers offhand in case you need to reset
- Store FirstBank customer service numbers to easily call for help
- Use FirstBank Password Manager for convenience and security
With strong credentials, biometric logins, and FirstBank’s stellar customer service, you’ll stay securely connected and avoid being locked out if you ever forget an important password or PIN.
FAQs On Forgot my First Bank Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover First Bank Mobile app and Internet banking Password and Pin
1. I forgot my FirstMobile app password. What should I do?
Don’t worry. Open the app, tap ‘Forgot password’, enter your registered phone number, receive the OTP via SMS, input the OTP to verify identity, create a new password, and confirm to reset. You’ll regain access within 5 minutes.
2. How can I reset my FirstOnline password if I’ve forgotten it?
On the FirstOnline login page click ‘Forgot password’, enter your User ID, choose to reset via OTP or security questions, verify your identity, create new password and submit. Following the prompts will allow you to seamlessly regain entry to your account.
3. How do I recover my forgotten FirstBank mobile banking PIN instantly?
Contact FirstBank through FirstContact, verify your identity, and request for an OTP to be sent to your registered mobile number. Input this OTP on the app to instantly reset your forgotten PIN and regain full access.
4. I entered an incorrect password multiple times and my FirstBank account is locked. Help!
Don’t worry, just call FirstContact, verify your identity and they will assist with unlocking your account instantly. Avoid repeated wrong entries going forward. Reset your password instead if you’re unsure.
5. What can I do to ensure my new First Bank password is really strong and secured?
An ideal password contains upper/lowercase letters, special characters, and numbers. Do not use dictionary words or personal details. Enable facial/fingerprint ID.
Read more:https://financehq.com.ng/how-to-close-delete-or-deactivate-your-surecredit-account-easily/
Conclusion
Forgetting your FirstBank mobile or online banking password, PIN, or security answers can be frustrating. But FirstBank has made it easy and convenient to recover access through self-service password resets and PIN recovery via OTP or security questions.
By following the simple step-by-step password reset procedures outlined in this guide, you can get back into your accounts swiftly in just minutes. FirstBank also offers advanced security features like facial recognition login and Password Manager to enhance convenience and safety.
So don’t stress if you ever forget your FirstBank app or internet banking credentials. Just use their secure identity verification protocols to conveniently reset your password or PIN and regain access instantly. With FirstBank, you remain in control of your account security.
After reading this article now you know Forgot my First Bank Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover First Bank Mobile app and Internet banking Password and Pin.
