Welcome Today we’ll be discussing On How I Forgot my GTB Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover GTB Mobile app and Internet banking Password and Pin.
If you have forgotten your GTB Mobile or Internet banking password or login PIN, you can easily reset and recover access to your account. GTB offers a simple password reset process that allows you to securely create a new password using your registered phone number, email address or security questions. This comprehensive guide covers step-by-step instructions to reset, change or recover your forgotten GTB Mobile app and Internet banking password and PIN.
Guaranty Trust Bank (GTB) is one of the leading commercial banks in Nigeria serving over 10 million customers. GTB provides innovative banking solutions through its state-of-the-art Internet and Mobile banking platforms. Key online banking features include:
- Account summary and statement
- Funds transfer and airtime top-up
- Payment of bills and taxes
- Cheque services and requests
- Card management services
The user-friendly platforms allow customers conveniently manage their GTB accounts online.
Benefits of GTB Mobile and Online Banking
Here are some benefits of using GTB Mobile and Internet banking services:
- Convenience – Bank anytime, anywhere using your device
- Efficiency – Instantly pay bills, transfer funds
- Security – Latest protocols like encryption, firewalls
- Savings – No need to visit branch for basic services
- Control – Real-time account monitoring and activity alerts
- Support – Dedicated customer service agents
How to Reset Forgotten GTB Mobile App PIN
If you forgot your GTB Mobile app login PIN, follow these steps:
- Open the GTB Mobile banking app on your phone
- Go to ‘Forgot PIN’ on the login screen
- Correctly answer the security question displayed
- You will get instructions to reset your app PIN via OTP
- Input the OTP sent to your registered number to create a new app PIN
Choose an app PIN you can easily remember. The security question verifies your identity.
How to Reset GTB Internet Banking Password
To reset your forgotten GTB Internet banking password, follow these steps:
- Go to the GTB online banking platform
- Click on ‘Forgot Password’ on the login page
- Enter your registered email address or username
- You will get an OTP to create a new password
- Input the OTP and set a new password for Internet banking access
Make sure to set a strong password with a combination of letters, numbers and symbols.
How Long Does GTB OTP Last
The OTP sent by GTB for password or PIN reset usually lasts for 5 minutes. You need to input the code within this duration before it expires. If the OTP expires, you can request GTB to resend a new OTP.
Tips to Keep GTB Accounts Secure
Here are some tips to keep your GTB Mobile and Internet banking safe:
- Create strong passwords and change them regularly
- Do not save passwords on phones or browsers
- Enable app lock and transaction authentication
- Monitor accounts regularly for unauthorized activity
- Avoid accessing accounts on public devices or networks
- Be wary of fake calls or emails asking for bank details
Common GTB Login Issues and Solutions
Here are some solutions for common login issues with GTB Mobile and Internet banking:
- If you enter wrong password multiple times, your account may get locked. Reset password to unlock.
- Check your internet connection if you face login errors.
- Update your old phone number or email if you don’t receive OTP.
- Clear app cache and browser cookies and try logging in again.
- Contact GTB support if login issues persist.
GTB Customer Service
Reach out to GTB’s customer service for any password or PIN reset assistance:
- Email – www.gtbank.com
- Phone – +234 1 448 0000
- Live Chat – Available 24/7 on website
- Branches – Visit a branch near you
FAQs On How I Forgot my GTB Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover GTB Mobile app and Internet banking Password and Pin
1. I forgot both my app PIN and Internet banking password. What should I do?
You can reset both using the respective forgot password/PIN options via OTP.
2. Can I reset GTB password without OTP?
No, OTP verification is required to securely reset your GTB account password.
3. How long does it take to change GTB password?
GTB allows instant password change after you enter the correct current password.
4. What happens if I enter wrong app PIN multiple times?
After 3 wrong PIN attempts, you will be logged out automatically. Use forgot PIN to reset.
5. Can I use old password when I reset it?
No, it is advisable to use a new password that you have not used before for better security.
6. Will I get notified if password is changed without consent?
Yes, GTB sends an alert if your account password is changed or reset.
7. How can I make my GTB password very secure?
Use a long combination of random letters, numbers and special symbols to create a strong password.
8. Where can I change my security question for PIN reset?
You can change your security question by visiting any GTB branch near you.
9. What happens if I enter wrong OTP multiple times?
After 3 wrong OTP attempts, the code expires. You will have to request GTB to resend the OTP.
10. How do I activate fingerprint login for GTB Mobile app?
Go to Profile > Biometrics > Enable Fingerprint Login. Your fingerprint can then be used to access your account.
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Conclusion
Resetting your forgotten GTB Mobile or Internet banking password/PIN is quick and simple by using the forgot password/PIN feature. Set strong unique passwords and change them periodically. Enable security options like app lock, transaction authentication and alerts to keep your account safe. Immediately contact GTB Customer Service if you detect any unauthorized transactions or access to your account.
After reading this blog you know about how I Forgot my GTB Mobile app and Internet banking Password and Pin – How to Reset, Change and Recover GTB Mobile app and Internet banking Password and Pin.
