Forgot my Quidax Password and Pin – How to Reset, Change and Recover Quidax Password and Pin

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Hello and Welcome Today we’ll talk about Forgot my Quidax Password and Pin – How to Reset, Change and Recover Quidax Password and Pin.

Quidax is one of the leading cryptocurrency exchanges in Nigeria. With thousands of users on the platform, it’s common to forget your login details like password or PIN. But there’s no need to panic if you’ve forgotten your Quidax credentials. In this comprehensive guide, we’ll walk through how to easily reset, change and recover your forgotten Quidax password and PIN.

Quidax is a Lagos-based cryptocurrency exchange that allows Nigerians to buy, sell and store Bitcoin, Ethereum, Ripple and other digital currencies easily and securely.

Founded in 2018, Quidax aims to make crypto accessible in Nigeria through its website and mobile apps. The platform has over 400,000 customers and processes over $300 million in transactions annually.

To access your Quidax account, you’ll need to enter your login details – email and password. You also set a 6-digit PIN during registration. Forgetting either credential locks you out, so it’s important to know how to reset them.

Why You May Forget Quidax Login Details

There are a few common reasons you may forget your Quidax login details:

  • You changed devices and don’t have credentials saved
  • It’s been a long time since you logged in last
  • You set a complex password that’s hard to remember
  • You have multiple exchange accounts and mix up logins
  • You were in a hurry during registration and set random credentials

No matter the reason, not having access to your Quidax account means not having access to your crypto funds. So it’s important to promptly recover your forgotten details.

How to Reset Your Quidax Password

If you remember your email but forgot password, follow these steps:

  1. Go to and click “Log In”
  2. Enter your email address
  3. Click “Forgot Password?” below the password field
  4. Select to reset password via email or SMS
  5. Enter the confirmation code sent to you
  6. Create and confirm your new password
  7. Click “Submit” and login with new password

This immediately resets your old password. Be sure to save the new one somewhere secure.

How to Reset Your Quidax PIN

If you forgot your 6-digit PIN, follow these steps:

  1. Login to your Quidax account
  2. Go to Profile > Security
  3. Click “Reset PIN”
  4. Enter and confirm your new 6-digit PIN
  5. Click “Change PIN” to save

This will instantly change your old, forgotten PIN to the new one. Make sure you memorize or save it.

Recovering Your Quidax Password if You Lost Reset Link

If you lose your Quidax password reset link before using it, simply request a new one by:

  1. Clicking “Forgot Password?” again
  2. Entering your email address
  3. Selecting to reset password via email or SMS

Quidax will send a fresh reset link to your email or phone which you can use to create a new password.

How to Retrieve Forgotten Quidax Username

If you forgot your Quidax username, try these methods to find it:

  • Check old Quidax emails for account creation confirmation
  • Look up old transaction histories or statements
  • Use Quidax live chat and verify identity to retrieve it
  • Call Quidax support if you registered via phone

Providing accurate personal details to Quidax support can help you recover your forgotten username quickly.

Tips to Avoid Forgetting Quidax Login Details Again

To avoid losing your Quidax account access again, do the following:

  • Store your login details in a password manager
  • Use password reminder emails for your Quidax email
  • Set simple, easy to remember credentials
  • Enable two-factor authentication on your Quidax account
  • Change your credentials periodically if concerned about security

Taking these precautions will help ensure you don’t forget your important Quidax login details again.

FAQs AboutForgot my Quidax Password and Pin – How to Reset, Change and Recover Quidax Password and Pin

Forgot my Quidax Password and Pin - How to Reset, Change and Recover Quidax Password and Pin

1. I forgot both Quidax password and PIN. What now?

Reset your Quidax password first via email/SMS. Once logged in, change your PIN under the Security settings.

2. How long does Quidax password reset take?

The reset link is sent instantly after requesting it. You should receive it via email or SMS within a few minutes.

3. Can someone else reset my Quidax password?

No, only you can reset your Quidax password after requesting the reset link. Others cannot access your email or phone to change it.

4. I don’t have access to my Quidax registered email. What should I do?

Contact Quidax support to update your account’s email address. Provide proof of ID and account ownership for assistance.

5. What is the best way to create a strong Quidax password?

Use 8+ characters with a mix of uppercase, lowercase, special symbols and numbers. Avoid dictionary words or personal info.

6. How do I find my Quidax username if I forgot it?

Check old Quidax emails, transactions or statements for your username. Or contact support and verify your identity to retrieve it.

7. Can I change my Quidax username?

No, Quidax does not allow users to change their username once set. You can reset your password but not username.

8. Is there a limit to how many times I can reset my password?

No, there is no limit on how many times you can reset your forgotten Quidax password through account recovery.

9. What should I do if my PIN is not working?

Login using your password first, then reset your PIN under the Security tab by entering a new one.

10. Can I reset my Quidax PIN without logging in?

No, you need to login with your password first before you can change your PIN in your Profile settings.

11. Does Quidax notify when password is changed?

Yes, Quidax sends an email confirmation whenever your account password is reset or changed as a security measure.

12. How do I create a secure PIN?

Avoid repeated or sequential numbers. Do not use personal info. Set a random 6 digit PIN and memorize it rather than save it.

13. I exceeded login attempts. What now?

Your account will be temporarily locked after 5 wrong password attempts. Reset your password or contact support.

14. How can I enable two-factor authentication?

In Profile > Security, toggle on 2FA and link an authenticator app like Google Authenticator to

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Forgetting your Quidax login credentials can be inconvenient but is easily rectified. As outlined above, you can conveniently reset your Quidax password by requesting an account recovery link to your email or phone. Resetting your forgotten PIN is also simple by changing it in your Profile settings after logging back in.

If you’ve lost access to both password and username, Quidax’s responsive customer support can assist you. They will verify your identity to retrieve and restore access to your account.

The key takeaway is to stay calm if you find yourself locked out of Quidax temporarily. Follow the appropriate password or PIN reset steps covered here to swiftly regain access to your account and crypto funds.

Going forward, enable two-factor authentication and use a password manager to avoid misplacing your credentials again. Change your password periodically as an added security measure as well.

With the detailed guide above, you now have the knowledge to quickly reset, change or recover forgotten Quidax login details. You’ll be securely back into your account in no time.

After reading this blog you know about Forgot my Quidax Password and Pin – How to Reset, Change and Recover Quidax Password and Pin.

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