Forgot my Paga Password and Pin – How to Reset, Change and Recover Paga Password and Pin

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Welcome Today I’ll be discussing On How I Forgot my Paga Password and Pin – How to Reset, Change and Recover Paga Password and Pin.

Paga is a leading digital payments company in Nigeria that offers services like money transfers, bill payments, airtime purchase and more. If you use Paga, you may occasionally forget your account password or PIN. This guide will explain how to easily reset, change or recover your forgotten Paga password and PIN.

Founded in 2009, Paga was one of the first fintech companies in Nigeria. They have over 15 million users who utilize Paga for secure digital banking and payments.

To access your Paga account, you need to login using your registered phone number, password and 4-digit PIN. It’s common to forget login details for accounts you don’t frequently use. Thankfully, Paga has simple processes to reset or update your forgotten password and PIN.

Benefits of Resetting Paga Password and PIN

  • Regain access to your Paga account and features
  • Improved security by changing compromised or forgotten login credentials
  • Peace of mind knowing you can recover access if needed

When to Reset/Change Paga Password and PIN

Here are some situations when you may want to reset or change your Paga password and PIN:

  • You forgot or lost your password or PIN
  • Your account security was breached
  • Routinely changing passwords for better security
  • You think someone else accessed your Paga account

How to Reset Paga Password

Follow these steps to reset your forgotten Paga password:

  1. Open the Paga app and tap ‘Forgot Password’
  2. Enter your registered phone number and tap ‘Get OTP’
  3. Input the OTP sent to your number via SMS
  4. Create and confirm your new password
  5. Your Paga password is now reset – login with the new password

How to Reset Paga PIN

To change your 4-digit Paga PIN, take these steps:

  1. Login to your Paga account with your credentials
  2. Go to your Profile and tap ‘Change PIN’
  3. Enter your current PIN and set a new 4-digit PIN
  4. Confirm your new PIN
  5. Your Paga PIN is now changed. Use the new PIN when prompted.

How to Recover Paga Password/PIN

If you’ve forgotten both your Paga password and PIN, you have two options to recover access:

  • Reset your password first via OTP, then login to change your PIN
  • Or contact Paga Customer Care to verify your identity so they can assist you

Tips for Remembering Paga Login Details

  • Save your password securely like in a password manager
  • Create a Paga PIN you can easily remember or write it down
  • Update your password and PIN periodically for better security
  • Avoid using personal information as login credentials
  • Log in often so you don’t forget your Paga details

Reasons You May be Unable to Reset Paga Password/PIN

Here are some common reasons you may be unable to reset your Paga password or PIN using the steps above:

  • Entering an incorrect registered phone number
  • Not receiving the OTP due to wrong number or network issues
  • Exceeding OTP attempt limits for security reasons
  • Your account is temporarily locked

If you can’t reset your credentials via the app, contact Paga Customer Care for assistance regaining access.

FAQs On How I Forgot my Paga Password and Pin – How to Reset, Change and Recover Paga Password and Pin

Forgot my Paga Password and Pin - How to Reset, Change and Recover Paga Password and Pin

1. I forgot my Paga password, how can I reset it?

Open the Paga app, tap ‘Forgot Password’, enter your registered phone number to receive an OTP and reset your password.

2. How do I change my Paga PIN?

Log into your Paga account, go to your Profile > Change PIN, enter your current PIN and set a new 4-digit PIN.

3. What if I forget both my Paga password and PIN?

You can recover access by resetting your password via OTP first and then logging in to change your PIN. Or contact Paga Customer Care.

4. Can I reset my Paga password without my PIN?

Yes, you can independently reset your Paga password without your PIN using the ‘Forgot Password’ option.

5. I’m not getting the Paga OTP for password reset. What should I do?

Ensure you entered the correct registered number. Contact Paga Customer Care if you still don’t receive the OTP.

6. Is there a limit to how many times I can change my Paga PIN?

No, you can reset or change your Paga PIN as many times as you need.

7. Can someone else reset my Paga password without my approval?

No, only you can initiate a Paga password reset with your registered phone number.

8. I think my Paga account was compromised. What should I do?

Immediately reset your password and PIN. Review your account activity and contact Paga if unauthorized transactions occurred.

9. What details do I need to reset my Paga password?

You need access to the phone number registered on your Paga account to receive the password reset OTP.

10. How long does it take to reset Paga password/PIN?

It only takes a few minutes to reset your Paga credentials right in the app.

11. Can I reset my Paga login details on web or mobile?

Paga password and PIN reset is only available on the Paga mobile app currently.

12. Why can’t I login after resetting my Paga password successfully?

Ensure you are entering the new password correctly. Your account may be locked after too many failed attempts.

13. What if I exceed the OTP limit on Paga password reset?

Contact Paga Customer Care to verify your identity so they can help regain access to your account.

14. How can I avoid forgetting my Paga login details again?

Save your password securely, set a memorable PIN, update credentials regularly, and log in often.

15. Is the Paga password reset process secure?

Yes, Paga uses strong security measures like OTP verification to keep your account safe when resetting credentials.

Read more: finance how to close delete or deactivate your piggyvest account easily


Resetting, changing or recovering forgotten Paga login details like password and PIN can be done quickly through the Paga app.

Storing your password properly, choosing an easy to remember PIN, and contacting Customer Care if needed will help ensure you don’t lose access to your important Paga account.

After reading this article now you know How I Forgot my Paga Password and Pin – How to Reset, Change and Recover Paga Password and Pin.

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