How to Deactivate, Close or Delete Eyowo Account

Sponsored links

Hello and Welcome, Today I’ll be discussing On How to Deactivate, Close or Delete Eyowo Account.

Eyowo is a popular financial services platform in Nigeria that offers payment processing, bank transfers, bill payments, and other money services. As with any financial account, you may need to deactivate, close, or delete your Eyowo account at some point.

Benefits of Closing Eyowo Account

There are several reasons you may want to close your Eyowo account:

  • You no longer use Eyowo services
  • You want to consolidate financial accounts
  • You have security concerns and want to minimize online accounts
  • You need to manage your finances more simply
  • You are dissatisfied with Eyowo’s service

How to Deactivate Eyowo Account

If you want to temporarily disable your Eyowo account, follow these steps:

  1. Log into your Eyowo account on the website or mobile app
  2. Go to Account Settings
  3. Find and select the “Deactivate Account” option
  4. Select a reason for deactivating the account
  5. Confirm your decision to deactivate

Your deactivated account will be inaccessible until you log back in to reactivate it. Deactivating your account is temporary and all your data remains intact.

How to Close Eyowo Account Permanently

How to Deactivate, Close or Delete Eyowo Account

To permanently close your Eyowo account, take these steps:

  1. Contact Eyowo support via email, live chat, or phone
  2. Inform the agent you wish to close your account
  3. Provide personal details and verification as requested
  4. Withdraw any Eyowo wallet balance
  5. Remove any saved cards or bank accounts
  6. Confirm your request to close account

Eyowo will walk you through their account closure process. Be sure to withdraw your full balance and delete payment details before closure.

How to Delete Eyowo Account

Unfortunately, Eyowo does not allow account deletion. As a financial services company, they must retain transaction histories and customer data for a number of years.

You can essentially delete your Eyowo account by:

  1. Contacting support to close your account
  2. Withdrawing your entire account balance
  3. Removing all personal and payment information
  4. Never using their service again

After an extended period of inactivity, you can request Eyowo delete your account. But this is not guaranteed due to legal obligations.

What Happens When You Deactivate Eyowo Account

When you deactivate your Eyowo account, here is what happens:

  • Your account is disabled and temporarily unavailable
  • You cannot send or receive payments
  • Your account balance remains untouched
  • Your data, history, and details stay in Eyowo’s system
  • You can reactive your account by logging back in

What Happens When You Close Eyowo Account

When you permanently close your Eyowo account, it is terminated but your data remains stored, including:

  • Your personal and contact information
  • Your full transaction history
  • Records of your account usage and activity
  • You cannot reopen a closed Eyowo account

Steps to Take Before Closing Eyowo Account

Before beginning the account closure process, be sure to:

  • Withdraw your entire Eyowo wallet balance
  • Save any account statements you may need
  • Cancel pending transactions or transfers
  • Remove any saved cards or bank accounts
  • Delete your account from any connected apps

How to Withdraw Money Before Closing Eyowo

To withdraw your Eyowo balance before closure, you can:

  • Transfer it to your Nigerian bank account
  • Withdraw cash at an Eyowo agent location
  • Send it to a friend or contact’s Eyowo wallet
  • Move it to another e-wallet if the option exists

FAQS On How to Deactivate, Close or Delete Eyowo Account

How to Deactivate, Close or Delete Eyowo Account

Why Would I Need to Close My Eyowo Account?

The most common reasons for closing an Eyowo account include no longer needing the service, account security concerns, wanting to consolidate finances, dissatisfaction with service, or leaving the country

Are There Fees to Close Eyowo Account?

No, Eyowo does not charge fees to deactivate or close an account. However, third party fees from your bank may apply when withdrawing funds.

How Long Does It Take to Close Eyowo Account?

It typically takes approximately 5-7 business days to fully close an Eyowo account. This includes completing all closure steps and having your request processed by Eyowo.

Can You Reopen a Closed Eyowo Account?

Unfortunately no, once an Eyowo account is closed it cannot be reopened. You would need to open a brand new Eyowo account if you want to use their services again.

Are There Alternatives to Closing Eyowo Account?

Instead of closing your Eyowo account, you could:

  • Deactivate it temporarily
  • Remove stored payment details
  • Let the account remain inactive
  • Transfer to a friend or family member

What Payment Details to Remove Before Closing

Before your Eyowo account closure, be sure to remove:

  • Saved bank accounts
  • Debit/credit cards
  • Eyowo agent locations
  • Mobile wallet payment details

This will prevent any further payments or transactions on the closed account.

Can You Delete Eyowo Account Without Contacting Support?

No, there is no self-service deletion option for Eyowo accounts currently. You must contact their customer support team and formally request account deletion after an extended inactive period.

What Happens to Transaction History After Closing

After your Eyowo account closure, your transaction history and account records will remain stored in their systems for a number of years as legally mandated.

Is It Hard to Close or Delete Eyowo Account?

No, it is not difficult to close your Eyowo account. Their support team will guide you through each step of the closure process. Just remember to withdraw your funds and delete payment information beforehand.

Can You Reactivate a Deactivated Eyowo Account?

Yes, if you have temporarily deactivated your Eyowo account, you can reactive it at any time by simply logging back into your account through the website or app.

Read more: finance eagle cash loan how to apply customer care phone and whatsapp number email and office-address 


Eyowo doesn’t currently offer account deletion, you can contact support to formally close your account after withdrawing funds and removing personal details. Consider deactivating or letting your account remain dormant as alternatives to permanent closure if preferred.

After reading this article now you know How to Deactivate, Close or Delete Eyowo Account.

Sponsored links

Leave a Reply