How to Deactivate, Close or Delete Eversend Account

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Welcome Today we’ll be discussing On How to Deactivate, Close or Delete Eversend Account.

Eversend is a popular money transfer and financial services platform in Nigeria. As with any financial account, there may come a time when you need to deactivate or delete your Eversend account. This comprehensive guide will explain the options for deactivating, closing, or deleting an Eversend account.

Benefits of Closing an Eversend Account

Here are some common reasons for closing an Eversend account:

  • You no longer need the account
  • You want to consolidate financial accounts
  • You are unsatisfied with Eversend’s service
  • You have security concerns and want to deactivate online accounts
  • You are leaving the country and won’t need the Nigerian account

How to Deactivate an Eversend Account

If you want to temporarily deactivate your Eversend account, follow these steps:

  1. Log into your Eversend account online or through the mobile app
  2. Go to account settings and look for the deactivation option
  3. Select the reason for deactivating the account
  4. Confirm your decision to deactivate the account

A deactivated Eversend account will be disabled and inaccessible. You can reactive it at any time by logging back in. Deactivating is ideal if you need to temporarily suspend use of your account.

How to Close an Eversend Account

How to Deactivate, Close or Delete Eversend Account

To permanently close your Eversend account, take the following steps:

  1. Contact Eversend customer support by phone, email, or chat
  2. Inform the agent you want to close your account
  3. Provide your account details and request account closure
  4. Withdraw any remaining funds in your Eversend wallet
  5. Follow Eversend’s account closure process as instructed

Eversend will guide you through their account closure process. This usually involves submitting verification documents, filling out forms, removing any stored debit/credit cards, and withdrawing account balances.

How to Delete an Eversend Account

Unfortunately Eversend does not allow users to fully delete their own accounts. As a regulated financial services company, Eversend must maintain records of all transactions and customer data for a number of years.

However, you can essentially delete an Eversend account by following these steps:

  1. Contact Eversend support and submit an account deletion request
  2. Close the account following their closure process
  3. Stop using the account or Eversend services altogether

After a long period of account inactivity, Eversend may honor requests to delete the account from their systems. But there is no guarantee as they are obliged to retain records. The best option is to formally close the account through their support team.

What Happens When You Deactivate an Eversend Account

When you deactivate your Eversend account, here is what happens:

  • Your account is disabled and temporarily inaccessible
  • You cannot send or receive money transfers
  • Your Eversend wallet balance remains but is frozen
  • Your account data and transaction history is retained
  • You can reactive your account at any time

What Happens When You Close an Eversend Account

Closing an Eversend account permanently terminates your account but data is retained, including:

  • Your transaction history and records remain
  • Your personal information and documents may be kept by Eversend
  • Your account is marked as closed in Eversend’s system
  • You cannot reactivate a closed Eversend account
  • You must open a new account if you want to use Eversend again

What Happens When You Delete an Eversend Account

If Eversend agrees to delete your account upon request, here is what would happen:

  • Your personal data and account history would be erased
  • All records associated with the account are deleted
  • The account would no longer exist on Eversend’s platform
  • You could open a new Eversend account if needed

Steps to Take Before Closing Eversend Account

Before beginning the Eversend account closure process, be sure to:

  • Withdraw any available balance in your Eversend wallet
  • Cancel any pending money transfers or transactions
  • Download account statements for your records
  • Disconnect any linked bank accounts or cards
  • Cancel auto-payments or subscriptions set up on the account

How to Withdraw Money From Eversend Before Closing

To withdraw your available Eversend wallet balance before closure, you can:

  • Transfer it directly to your linked Nigerian bank account
  • Request it be sent to another Eversend member
  • Withdraw cash at an Eversend agent location
  • Move it to another e-wallet provider if offered

FAQS On How to Deactivate, Close or Delete Eversend Account

How to Deactivate, Close or Delete Eversend Account

Are There Fees to Close an Eversend Account?

No, Eversend does not charge any direct fees to deactivate or close an account. However, there may be third party fees from your bank when transferring out your balance. Be sure to withdraw everything to avoid losing any remaining funds when the account closes.

How Long Does It Take to Close an Eversend Account?

It typically takes 5-7 business days to fully close an Eversend account. The process involves submitting documents, filling out forms, removing payment details, withdrawing your balance, and waiting for account termination confirmation.

Can You Reopen a Closed Eversend Account?

Unfortunately no, once an Eversend account is formally closed through their account closure process, it cannot be reopened. You would need to open a brand new Eversend account if you want to use their services again in the future.

Are There Alternatives to Closing Eversend Account?

Instead of completely closing an Eversend account, you could consider these alternatives:

  • Deactivate the account temporarily
  • Remove any stored payment methods
  • Stop using Eversend and let account remain dormant
  • Transfer service to a family member or friend

What Payment Details Should Be Removed Before Closing Eversend Account?

Before your Eversend account is closed, be sure to remove:

  • Debit and credit cards
  • Linked Nigerian bank accounts
  • Mobile wallet details
  • Saved recipient details for transfers

This will ensure no further payments or transactions occur on the closed account.

Can You Delete Eversend Account Without Contacting Support?

Unfortunately no, there is no self-service account deletion option for Eversend. You must contact their customer support team and request account deletion after a period of prolonged inactivity. But account deletion is not guaranteed given their data retention policies.

What Happens to Transaction History After Closing Eversend Account?

When an Eversend account is closed, your transaction history and account records remain stored in their systems for a number of years as legally required. But you will no longer be able to access or view this data in your account.

Is It Hard to Close or Delete an Eversend Account?

No, it is not difficult to close an Eversend account. Their support team will guide you through their account closure process step-by-step. The hardest part is remembering to withdraw any remaining funds and delete personal payment information before closure.

Can You Reopen a Deactivated Eversend Account?

Yes, if you have temporarily deactivated your Eversend account, you can always reactive it by simply logging back in. Deactivation disables usage of the account but does not permanently terminate it.

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Conclusion

Eversend doesn’t offer account deletion, you can contact their support team to formally close your account. Be sure to withdraw any funds, cancel pending transactions, remove payment details, and download statements prior to closure. Consider alternatives like temporary deactivation or letting your account remain dormant based on your specific needs.

After reading this blog you know How to Deactivate, Close or Delete Eversend Account.

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