Forgot my Carbon Password and Pin – How to Reset, Change and Recover Carbon Password and Pin

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Hello Today we’ll talk about Forgot my Carbon Password and Pin – How to Reset, Change and Recover Carbon Password and Pin.

Carbon is a popular digital banking platform in Nigeria that offers loans, investments and payments. As a Carbon user, it’s common to forget your account password or app PIN over time. Don’t worry if you lose your Carbon credentials, you can easily reset, recover or change your forgotten password and PIN by following this detailed guide.

Launched in 2012 and based in Lagos, Carbon is one of Nigeria’s top fintech platforms. It provides loans from ₦50,000 to ₦2 million and facilitates investments, funds transfer, airtime/data purchase etc. Carbon has over 1 million users across Nigeria.

To access Carbon’s services, you need to create an account by providing personal details and BVN. You’ll also set a password and 4-digit PIN for secure login. Carbon uses high-grade encryption to protect user data and privacy.

However, after some time it’s common for users to misplace or forget their Carbon login credentials. Without the proper password and PIN, you cannot access your Carbon account or services. Don’t panic, you can easily recover, reset or change your forgotten Carbon credentials by following the simple guides outlined below.

How to Easily Reset Forgotten Carbon Password

If you forgot your Carbon account password, use this quick step-by-step guide to reset it:

  1. Open the Carbon app and tap ‘Forgot Password’.
  2. Enter your registered phone number or email address.
  3. Click the password reset link sent to your phone/email.
  4. Create a new password and confirm to finish reset.
  5. Login seamlessly with your new password.

Resetting your forgotten Carbon password takes just minutes via phone/email. Be sure to provide your registered contact details.

Steps to Change Carbon Password

If you still remember your current password but want to change it, follow these simple steps:

  1. Login to your Carbon account with your credentials.
  2. Go to Profile > Security.
  3. Enter your old and new desired password.
  4. Confirm change to update your Carbon password.

It’s good practice to periodically change your Carbon password before you forget it. Select a strong password you can easily recall.

How to Reset Forgotten Carbon App PIN

Follow this quick guide if you forgot your 4-digit Carbon app PIN:

  1. Login to your Carbon account using password.
  2. Go to Profile > App Settings.
  3. Enter a new 4-digit PIN of your choice.
  4. Confirm change to reset your forgotten PIN.

With just a few taps, you can instantly reset your old forgotten PIN with a new one. Be sure to store it securely.

Recovering Carbon Password/PIN by Calling Support

You can also recover your forgotten Carbon credentials by calling customer support. Follow these steps:

  1. Call +2 341 460 9945 during working hours for help.
  2. Provide your registered phone/email for verification.
  3. Correctly answer the security questions asked.
  4. Support will then reset your Carbon password and app PIN.
  5. Check phone/email for newly created credentials.
  6. Login seamlessly with the updated password and PIN.

Calling Carbon customer support is the best way to instantly recover all forgotten account login credentials.

How to Recover Carbon Password/PIN by Email

You can also reset your forgotten Carbon credentials directly via email. Just follow these steps:

  1. Go to Carbon website and click ‘Forgot Password’.
  2. Enter your registered email address.
  3. Follow password reset link sent to your email.
  4. Answer security questions and create new password.
  5. Check email for temporary PIN to login and reset.

Resetting forgotten Carbon account access via email is quick provided you have email access.

Tips to Avoid Losing Carbon Account Access

Follow these tips to avoid misplacing your important Carbon login details:

  • Create an easy to remember password with letters, numbers and symbols.
  • Set a simple 4-digit PIN you can recall easily.
  • Store your credentials securely using a password manager.
  • Change your password and PIN periodically.
  • Keep password recovery steps handy in case you forget.

FAQs About Forgot my Carbon Password and Pin – How to Reset, Change and Recover Carbon Password and Pin

Forgot my Carbon Password and Pin - How to Reset, Change and Recover Carbon Password and Pin

1. I forgot my Carbon password, what should I do?

Select ‘Forgot Password’ on Carbon login page, enter registered phone/email, and follow prompts to reset password instantly.

2. How can I change my old Carbon password?

Log in to your Carbon account, go to Profile > Security, enter your current and new password, and confirm change to update before you forget it.

3. What if I lose my Carbon app PIN?

If you lose your Carbon app PIN, login with password first. Go to Profile > App Settings and set a new 4-digit PIN of your choice.

4. What is the quickest way to recover forgotten credentials?

Calling Carbon customer support is the fastest way to recover all your forgotten account login details after identity verification.

5. How do I create a strong Carbon password?

Use 8-16 characters mixing upper/lower case letters, numbers and symbols to create a strong password. Avoid common words or number sequences.

6. Can I set up fingerprint unlock for Carbon?

Yes, Carbon allows fingerprint unlock for quick access without entering password every time.

7. How long does Carbon password reset take via email?

Reset only takes 2-3 minutes via email. Just enter registered email, click reset link, and follow prompts.

8. Can someone else change my Carbon password?

No, only you can reset your Carbon password after identity verification. Others cannot access or change it.

9. Where do I update my email for password reset?

Log into your Carbon account, go to Profile > Personal Details to update the email used for password reset.

10. What details do I need to reset Carbon password?

You need your registered phone/email to initiate reset. Also answer security questions to verify identity.

11. Is there any limit to password reset attempts?

Yes, Carbon allows only 3 password reset attempts in 24 hours to prevent unauthorized access. Try again after 24 hours.

12. Can I reuse old Carbon passwords?

No, Carbon does not permit reusing recent old passwords. Always create a new unique password.

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Forgetting your Carbon credentials can be inconvenient and restrict access to important financial services. Thankfully, Carbon provides fast and simple password and PIN recovery options.

As explained in this guide, you can easily reset your forgotten Carbon password via phone/email reset link. Changing your password and PIN before you forget them is also straightforward through the Profile section. If you lose access completely, calling customer support or using email reset will swiftly restore your account access.

To avoid misplacing your details, always set simple credentials, enable biometric login, periodically change them, and keep recovery steps handy. With this knowledge, no Carbon user needs to stay locked out due to forgotten login information.

By leveraging the password and PIN recovery methods outlined here, you can quickly regain entry to your Carbon account when required. Just follow the proper steps to verify identity and reset credentials successfully. Keep your registered contact details updated for fast access recovery. Stay informed and reassured that your finances remain securely accessible even if you forget your Carbon app login details.

After reading this article now you know Forgot my Carbon Password and Pin – How to Reset, Change and Recover Carbon Password and Pin.

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