Forgot my Opay Password and Pin - How to Reset, Change and Recover Opay Password and Pin

Benefits of Using Opay

Here are some of the major benefits of using Opay for your transactions and payments:

Easy money transfers to anyone in Nigeria
Convenient bill payments without stress
Quick in-store payments through QR codes
Secure platform with end-to-end encryption
Earn up to 12% interest on Flex Naira savings
Dedicated customer service and support

How to Reset Forgotten Opay Password

If you forgot your Opay account password, follow these simple steps to reset it:

Open the Opay App: Fire up that Opay app on your phone and click on the ‘Login’ button.
Choose ‘Forgot Password’: You’ll find this option below the password entry field. Tap it!
Enter Your Registered Mobile Number: Now you’ll need to enter the mobile number you used when setting up your Opay account.
Verification Code: An OTP code will be sent to your mobile number. Enter this code when prompted.
New Password Time: Now, you’ll be directed to a new screen where you can set up a fresh password. Make sure it’s something strong but memorable.
Confirm New Password: Type in your new password one more time to confirm it.
Tap Confirm: Once you’re happy with your new password, go ahead and tap that ‘Confirm’ button.
And, You’re In!: You’ll get a message saying your password has been reset successfully, and then you can log into your Opay account using your new password.

The whole process takes just a few minutes. Make sure to set a strong password that you can easily remember.

How to Change Opay Password

If you want to change your old Opay password, use these steps:

Login to your Opay account
Go to ‘Settings’ and click on ‘Change Password’
Enter your current password
Input a new password and confirm it
Click on ‘Change Password’ to save the new password

We recommend changing your Opay password every few months as a security best practice.

Recovering Forgotten Opay PIN

To recover your forgotten Opay app login PIN, follow these steps:

Open the Opay app on your phone
Go to ‘Forgot PIN’ on the login screen
Answer your security question correctly
You will receive an OTP on your registered mobile number
Input the OTP to create a new PIN
Your Opay app PIN will be reset

The security question helps verify your identity before resetting the PIN. Choose a PIN you can memorize easily.

How Long Does Opay OTP Last

The OTP sent by Opay for password or PIN reset is usually valid for 5 minutes. You need to input the code within this duration for successful reset. If the OTP expires, you can request Opay to resend a new OTP again.

Tips to Keep Opay Account Secure

Here are some useful tips to keep your Opay account and money safe:

Create a strong password with letters, numbers and symbols
Change your password every 2-3 months
Save your password securely or memorize it
Never share your password or PIN with anyone
Set app PIN and fingerprint login for extra security
Enable transaction notifications and alerts

Common Opay Login Issues and Solutions

Here are some solutions for common Opay login issues:

If you enter wrong password multiple times, your account may get locked. Reset password to unlock.
Check internet connection if you face login errors.
Update your old phone number or email if you don’t receive OTP.
Clear app cache and cookies if facing app login problems.
Contact Opay support if issues persist in logging in.

Opay Customer Service

If you have any queries regarding resetting your Opay password or PIN, contact their customer support:

Live Chat: Available 24/7 on website and app- +2349165998936
Email: ng-privacy@opay-inc.com
Phone: +23407008888328
Social Media: Active on Facebook, Instagram, Twitter

FAQs About Forgot my Opay Password and Pin – How to Reset, Change and Recover Opay Password and Pin

Forgot my Opay Password and Pin - How to Reset, Change and Recover Opay Password and Pin

Here are some frequently asked questions about Opay login:

1. I forgot both my password and PIN. What should I do?

Use forgot password option and reset your app PIN via security question after changing password.

2. Can I reset Opay password without OTP?

No, OTP verification is required to securely reset your Opay account password.

3. How long does it take to change Opay password?

Opay allows instant password change after correct current password is entered.

4. What happens if I enter wrong PIN multiple times?

After 3 wrong PIN attempts, you will be logged out automatically. Use forgot PIN option to reset.

5. Can I use the old password again when I reset it?

No, it is advisable to use a new password that you have not used before for better security.

6. Will I get notified if password is changed without my consent?

Yes, Opay sends an email and SMS alert if your account password is changed.

7. How can I make my Opay password very secure?

Use a long combination of random letters, numbers and special symbols to create a strong password.

8. Where can I change the security question for PIN reset?

You can change your security question in Settings under the Profile tab in your Opay account.

9. What happens if I enter wrong OTP multiple times?

After 3 wrong OTP attempts, the code expires. You will have to request Opay to resend the OTP again.

10. How do I activate fingerprint login for Opay app?

Go to Profile > Biometrics > Enable Fingerprint Login. Your fingerprint can then be used to access your Opay account.

Conclusion

Resetting your forgotten Opay password or PIN is quick and simple. Just use the forgot password or PIN option and enter the OTP sent to your registered contact. Enable two-factor authentication and change your password periodically for better security. Contact Opay customer care if you have any login or account security issues.

After reading this article now you know Forgot my Opay Password and Pin – How to Reset, Change and Recover Opay Password and Pin.