How to Deactivate, Close or Delete NiceNaira Account

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Hello Today we’ll be discussing On How to Deactivate, Close or Delete NiceNaira Account.

NiceNaira is a leading fintech company in Nigeria that offers digital banking and payment services to millions of users. Since launching in 2019, NiceNaira has become hugely popular for its mobile apps, savings and investment products, lending services, and seamless payments.

As one of the top digital banks in Nigeria, many people have NiceNaira accounts to take advantage of their financial services and products. However, there may come a time when you no longer want or need your NiceNaira account.

In this comprehensive guide, we provide complete details on how to deactivate, close, or delete your NiceNaira account permanently. We cover the step-by-step process, things to keep in mind, and answers to frequently asked questions.

Reasons to Close NiceNaira Account

There are several reasons why you may want to close or delete your NiceNaira account, including:

  • You no longer use or need the account
  • You are moving accounts to another bank
  • You are unsatisfied with NiceNaira’s services
  • You want to consolidate finances into one account
  • You have privacy or security concerns
  • You want to avoid dormancy or maintenance fees
  • You have outstanding debts or issues with NiceNaira

How to Temporarily Deactivate NiceNaira Account

If you want to temporarily restrict access to your NiceNaira account, you can choose to deactivate it. Deactivation pauses your account and hides your profile, but does not close the account permanently.

Follow these steps to easily deactivate your NiceNaira account:

  1. Login to your NiceNaira account on the website or mobile app
  2. Go to “Settings” and click on “Manage Account”
  3. Select the “Deactivate Account” option
  4. Choose a reason for deactivating from the dropdown menu
  5. Enter your account password to confirm deactivation
  6. Click the “Deactivate” button to complete the process

Your NiceNaira account will now be temporarily deactivated. To reactivate, simply login again with your credentials. Deactivating alone does not close the account permanently.

How to Permanently Close or Delete NiceNaira Account

How to Deactivate, Close or Delete NiceNaira Account

To fully close and delete your NiceNaira account, follow these steps:

  1. Login to your NiceNaira account on the website or app
  2. Go to account “Settings” and click on “Close Account”
  3. Select a reason for closure from the dropdown menu
  4. Read the account closure information carefully
  5. Check the box to confirm account closure
  6. Enter your account password and click “Close Account”

Once confirmed, NiceNaira will immediately and permanently close your account. Unlike deactivation, account closure is irreversible. Your profile, transaction history, and personal data will be erased.

What Happens When You Close NiceNaira Account

Here is what happens when you permanently close a NiceNaira account:

  • Your personal information and transaction history is deleted
  • You lose access to NiceNaira financial services and products
  • Your account username is released for reuse
  • You cannot reactive or restore the closed account
  • Any remaining funds may be forfeited after closure
  • You still need to repay any outstanding NiceNaira debts

Can a Closed NiceNaira Account Be Recovered?

Unfortunately, once you voluntarily close your NiceNaira account, it is gone forever and cannot be recovered. All personal data is erased upon voluntary closure. You will need to open a brand new account to use NiceNaira again.

Avoiding Dormancy and Inactivity Fees

If your NiceNaira account stays inactive for an extended period, usually 6-12 months, it can be deemed “dormant” and be subject to maintenance or inactivity fees. To prevent this, be sure to conduct at least one transaction every few months.

You can also choose to close dormant accounts to avoid any fees. Follow the account closure steps outlined earlier.

Closing Joint NiceNaira Accounts

For NiceNaira joint accounts with two holders, either account owner can initiate closure. However, any remaining funds will need authorization from both parties on where to transfer or withdraw the money prior to closure.

Tips for Closing Your NiceNaira Account

Follow these tips when closing your NiceNaira account:

  • Withdraw any remaining account balance first
  • Download statements and transaction history
  • Cancel recurring payments linked to the account
  • Settle any outstanding NiceNaira debts
  • Unlink any connected bank accounts
  • Delete the NiceNaira apps from your devices

Pros of Closing NiceNaira Account

Some benefits of closing your NiceNaira account include:

  • Increased privacy and security
  • No more dormancy or maintenance fees
  • Consolidate finances into primary bank
  • Peace of mind starting fresh if unsatisfied
  • Account username freed up for reuse

Cons of Closing NiceNaira Account

Some potential drawbacks of closing your NiceNaira account:

  • Lose access to NiceNaira financial services
  • Remaining funds may be forfeited
  • Outstanding debts still need repayment
  • Transaction history is erased
  • Takes a few days to process closure

FAQS On How to Deactivate, Close or Delete NiceNaira Account

How to Deactivate, Close or Delete NiceNaira Account

Why is my NiceNaira account not closing?

If your NiceNaira account won’t close, it’s likely due to outstanding debts, pending transactions, or linked accounts. Settle debts, cancel pending transactions, unlink accounts, and try again.

Can I reopen my closed NiceNaira account?

No, once your NiceNaira account is voluntarily closed, it is permanent and cannot be restored. You’ll have to open a new account.

What happens to my username when I close my account?

Your username is released back to NiceNaira for reuse by another new user signing up for an account.

Does closing my account affect my credit score?

Closing your account won’t directly affect your credit score. But defaulting on debts before closure may hurt your score.

Can I transfer my account balance before closure?

Yes, be sure to withdraw or transfer any remaining funds to your bank before closing your NiceNaira account.

Is there a way to temporarily disable my account?

Yes, you can choose to temporarily deactivate your NiceNaira account instead of permanently closing it.

How long does it take to close a NiceNaira account?

NiceNaira aims to process account closures within 5-7 business days. Your account is closed immediately but data erasure may take a few days.

Do I need to visit a store location to close my NiceNaira account?

No, you can request NiceNaira account closure directly through their customer support channels like live chat or email. Visiting a physical store is optional but not required.

Can I switch to a different NiceNaira account instead of fully closing?

Instead of completely deactivating your account, you may be able to convert or downgrade to another NiceNaira account with different features or limits. Discuss options with a NiceNaira representative.

What happens to any unused airtime balance in my account?

Make sure to use up any unused airtime credits in your NiceNaira account before closure. Remaining airtime balances cannot be refunded or transferred after deactivating an account.

How long does it take to receive closure confirmation?

NiceNaira aims to process account closures within 48 hours. You should receive email confirmation once your account is fully deactivated in their system.

Can I reopen my NiceNaira account later after closure?

No, you cannot reactive a NiceNaira account after it has been closed. You would need to open a brand new account if you want to use their services again in the future.

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Closing your NiceNaira account involves contacting customer support, allowing pending transactions to process, receiving closure confirmation, and deleting the app. Formal deactivation is important to prevent unauthorized access and disassociate from the service. Be sure to use up any account credits and save your closure notice for records.

After reading this blog you know How to Deactivate, Close or Delete NiceNaira Account.

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